Aug 28
When watching the video feed of your D-Link camera in close proximity, using a mobile device or at setup time using your desktop, you most likely will experience audio feedback also know as the Larsen effect. Here are a few things to do to avoid suffering from that annoying sound.
1. Mute/Lower the speaker volume on the viewing device (smartphone, tablet, computer, etc).
2. Mute/Lower Mic Sensitivity on the camera. Go to the camera’s web UI > Setup > Audio > Adjust volume setting.
3. Keep the speaker(Smartphone, tablet, computer, etc) further and facing away from the microphone on the camera, so the speaker output sound does not feed directly into the mic.
4. If you must use the camera in a close proximity environment, use a headset instead of speaker while viewing

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Aug 27

Note: The following instructions and screenshots are for Windows® 7. Other versions of Windows may have a slightly different appearances.

Step 1: Click on the network icon in the bottom right corner (next to the clock).

Step 2: Select the wireless network you want to connect to and click Connect.

Step 3: If you have a Wi-Fi password (security key) configured on your extender, enter the password and click OK.

Step 4: Select the Network Type.

Step 5: Your computer is now connected. The computer should now automatically connect to this network when it is within range.

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Aug 26

NOTE: The following range extenders support Smart Mesh Roaming with the latest firmware:

  • DAP-1325
  • DAP-1530
  • DAP-1610
  • DAP-1620-EXO
  • DAP-1820

Requirement for Smart Mesh Roaming:

1. Your Range Extender”s Wi-Fi network name (SSID) and Wi-Fi password must be the same as your router.

 

2. Your connecting devices (Phone/laptop etc..) must support 802.11K/V standard

 

NOTE: Most newer devices (iPhones/iPads, Android phones, etc.) support 802.11K/V.

 

 


 

To change the Wireless network name and password of your extender

 

Step 1: Log in to your range extender. To log in, open a web browser and enter http://dlinkap.local. or the IP address of the extender. Enter your Admin Password in the field provided. If you have not changed the password from the default setting, the password field should be left blank. Click Log In.

 

Step 2: Click on Settings Extender 

 

 

Step 3: Under Extended Wi-Fi, Change the Wi-Fi name (SSID) and password for the Extended Wi-Fi to the same Wi-Fi name (SSID) and password as your home Wi-Fi network.

 

 

Step 4: Click Save 

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Apr 25

If your router is not performing properly (freezing, automatically rebooting, disconnecting, etc), this could be happening for a number of reasons.

Please check the following:

  1. Ensure the router is in a well ventilated area. If the router does not get adequate airflow, it could overheat
  2. Ensure the firmware is up to date
    • Firmware is the “Brains” of the router, it is the programming that tells it how to work. D-Link will release new firmware versions when bugs are reported and fixed. Upgrading the firmware may correct issues you are experiencing.
  3. Perform a factory reset on the router.
    • On the back of the router is a pinhole marked “RESET”
    • Press the button with a paperclip for 8-10 seconds and release- The light should go off and then come back up.
    • After the router finishes rebooting, you will need to re-configure your settings (Wireless and Internet)

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Apr 24

After updating to version 3.5.0 Built 2430 of the mydlink Lite app,  the app shows the following symptom:

At launch, the app logo displays for a second or two,  but crashes right after displaying your iPhone home screen.

The fix will be coming on the next version. To currently fix the issue, do the following:
STEP 1.  Remove the app by tapping and holding the app icon for two seconds, tap the X on the upper left corner of the app icon to delete it.
STEP 2. Go back to the App store and re-download and install the app.
STEP 3.  You will  be able to run the app and login using your credentials.
That should do it…

 

We apologize for any inconvenience this may have caused our customers.

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