Aug 23
After upgrading to version 42 of the Chrome browser, you encountered problems loading the Java plug-in due to changes to your Chrome browser security settings.
You may encounter one or more of the following error:
“The Java Runtime Environment cannot be found”

Verifying your Java plug-in using the java verification tool will also give you an error message:
“This plug-in is not supported”

To continue using Chrome to access your camera video using the mydlink™ portal, please follow the steps below:
Step 1. Open you Chrome browser and type the following in the web address bar:
chrome://flags/#enable-npapi <– you can copy and paste this

Step 2. The Enable NPAPI option will be highlighted, click the “Enable” option.

Step 3. To apply the changes now, click the “Relaunch Now” button found at the bottom of the page.

Step 4. Return to http://mydlink.com and login. Make sure you click “OK” or “Run” on the the Java security prompt(s) to view your camera video stream.

Windows® 8 or 8.1 users, depending on your firewall settings, you may be prompted in addition with a Windows Security Alert, please select “Allow access” to continue.

You have completed the steps to Enabling the NPAPI support on your updated v42 Chrome browser.
Posted on: 4.17.2015
Updated on: 4.20.2015
Tags: Chrome, D-Link camera, mydlink
Aug 04
To change the management IP address of your 6000 series SAN storage box, plese follow the steps below:
Step 1. Open your browser and type the IP address of your Storage Box ( http://192.168.0.32 is the default SAN IP address)
Step 2. Enter the default username “admin” and password ( “123456” is the default password to login into the SAN)
Step 3. Click on System Configuration

Tags: DSN-6000, IP address
Aug 01
For compatibility we recommend at this time the use of Microsoft ® Internet Explorer 11, Firefox or Chrome instead of the new Microsoft Edge browser introduced on Windows 10.
Please Note: For all PCI, PCIe and USB Ethernet and Wireless Adapters, you should be able to use current Windows 7 or Windows 8 drivers. if you find your adapter not working after upgrading to Microsoft ® Windows 10, please contact D-Link Technical support.
Follow the steps here to find MS IE 11 on your new Windows 10 Operating System:
1. Front the bottom of the task bar click the search field and type IE11
2. The search results will show the Link to the IE11 Desktop App at the top of the search window.

To avoid having to search every time you’ve like to use it, create a easy to launch link on your task bar by right clicking on the found IE link and select “Pin to taskbar” option.

You will be able to find the link on your task bar from now on…

The following list of IP cameras and NVR show the current support status for direct connection to the product GUI with the new Microsoft ® Windows 10 Operating System and Internet Explorer 11 and the new Windows Edge browsers:
IP CAMERAS PRODUCT LIST
Model |
HW |
Win 10 (IE11) compatible |
Edge Browser compatible |
DCS-942L |
A1 |
Supported |
No Support |
DCS-942L |
B1 |
Supported |
No Support |
DCS-935L
DCS-935LX |
A1 |
Supported |
No Support |
DCS-6004L |
A2 |
Supported |
No Support |
DCS-6005L |
A1 |
Supported |
No Support |
DCS-3010 |
A3 |
Supported |
No Support |
DCS-3511 |
A1 |
Supported |
No Support |
DCS-3530 |
A1 |
Supported |
No Support |
DCS-6517 |
A1 |
Supported |
No Support |
DCS-7517 |
A1 |
Supported |
No Support |
DCS-3715 |
A1 |
Supported |
Limited Support **** |
DCS-5615 |
A1 |
Supported |
Limited Support **** |
DCS-6112 |
B1 |
Supported |
Limited Support **** |
DCS-6113 |
B1 |
Supported |
Limited Support **** |
DCS-6113V |
B1 |
Supported |
Limited Support **** |
DCS-7110 |
B1 |
Supported |
Limited Support **** |
DCS-6915 |
B1 |
Supported |
No Support |
DCS-6616 |
B1 |
Supported |
No Support |
DCS-6815 |
B1 |
Supported |
No Support |
DCS-6817 |
B1 |
Supported |
No Support |
DCS-6818 |
B1 |
Supported |
No Support |
DCS-6518 |
A1 |
Supported |
No Support |
DCS-7518 |
A1 |
Supported |
No Support |
DCS-2132L |
A1 |
Limited Support * |
No Support |
DCS-2132L |
B1 |
Limited Support * |
No Support |
DCS-2210L/DCS-2230L |
A1 |
Limited Support * |
No Support |
DCS-5029L |
A1 |
Limited Support * |
No Support |
DCS-5222L |
B1 |
Limited Support * |
No Support |
DCS-7010L |
A1 |
Limited Support * |
No Support |
DCS-2136L |
A1 |
Limited Support * |
No Support |
DCS-7000L |
A1 |
Limited Support * |
No Support |
DCS-2310L |
A1 |
Limited Support * |
No Support |
DCS-2310L |
B1 |
Limited Support * |
No Support |
DCS-2330L |
A1 |
Limited Support * |
No Support |
DCS-2332L |
A1 |
Limited Support * |
No Support |
DCS-6010L |
A1 |
Limited Support * |
No Support |
DCS-6212L |
A1 |
Limited Support * |
No Support |
DCS-2210/DCS-2230 |
A1 |
Limited Support * |
No Support |
DCS-2103 |
B1 |
Limited Support * |
No Support |
DCS-2130 |
A1 |
Limited Support * |
No Support |
DCS-3112 |
A1 |
Limited Support * |
No Support |
DCS-3710 |
B1 |
Limited Support * |
No Support |
DCS-3714 |
A1 |
Limited Support * |
No Support |
DCS-3716 |
A1 |
Limited Support * |
No Support |
DCS-6115 |
A1 |
Limited Support * |
No Support |
DCS-6210 |
A1 |
Limited Support * |
No Support |
DCS-6314 |
A1 |
Limited Support * |
No Support |
DCS-6315 |
A1 |
Limited Support * |
No Support |
DCS-6510 |
A1 |
Limited Support * |
No Support |
DCS-6511 |
A1 |
Limited Support * |
No Support |
DCS-6513 |
A1 |
Limited Support * |
No Support |
DCS-7413 |
A1 |
Limited Support * |
No Support |
DCS-7413 |
B1 |
Limited Support * |
No Support |
DCS-7513 |
A1 |
Limited Support * |
No Support |
DCS-930L |
A1 |
No Support |
No Support |
DCS-930L |
B1 |
No Support |
No Support |
DCS-931L |
A1 |
No Support |
No Support |
DCS-932L |
A1 |
No Support |
No Support |
DCS-932L |
B1 |
No Support |
No Support |
DCS-933L |
A1 |
No Support |
No Support |
DCS-5009L |
A1 |
No Support |
No Support |
DCS-5000L |
A1 |
No Support |
No Support |
DCS-5010L |
A1 |
No Support |
No Support |
DCS-5020L |
A1 |
No Support |
No Support |
DCS-5025L |
A1 |
No Support ** |
No Support |
DCS-5030L |
A1 |
No Support |
No Support |
DCS-6045L |
A1 |
No Support |
No Support |
DCS-820L |
A1 |
N/A *** |
N/A *** |
DCS-825L |
A1 |
N/A *** |
N/A *** |
DCS-855L |
A1 |
N/A *** |
N/A *** |
DCS-700L |
A1 |
N/A *** |
N/A *** |
DCS-800L |
A1 |
N/A *** |
N/A *** |
DCS-850L |
A1 |
N/A *** |
N/A *** |
NVR PRODUCT LIST
DNR-202L |
A1 |
Supported |
No Support |
DNR-312L |
A1 |
Supported |
No Support |
DNR-322L |
A2 |
No Support |
No Support |
DNR-326 |
A2 |
No Support |
No Support |
* Local snapshot/video recording problems
** Waiting New firmware release (FW v1.01)
*** Does not have local viewing access
**** Can receive Video, but can’t send any commands actions
Tags: IP camera, Windows 10