Feb 22

The location of your D-Link camera in some cases may be the cause of any “static” or “feedback” sounds heard when viewing your camera. Surrounding environmental factors may be causing interference with the built in microphone on your camera. Re-locating your camera may help reduce/eliminate the amount of feedback heard, otherwise, an alternative is lowering or disabling the microphone volume on your camera.

To reduce the microphone volume, please follow these steps:

Note: To adjust the microphone volume of your camera, you must log into the web UI Interface of your camera.  Also depending on the model camera, the screen shot may look different.

Step 1: Log in to your camera.

Step 2: Click on the Setup Tab and then click Audio on the left side.

Step 3: Adjust the volume as needed and click Save Settings.

 

Note: There is no set volume number to specify. You may need to adjust a couple of times to find the level that works in your environment.

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Feb 21

You can record video to the mydlink cloud using the mydlink app. You must have a cloud subscription and will need to setup motion and/or sound detection for your camera and create an automation rule

Note: Cloud recording is only available for the D-Link DCS-8000LH, 8010LH, 8100LH, 8300LH, and D-link DCS-8525LH cameras with firmware 2.00 or higher.

Step 1: Launch the mydlink app.

Step 2: Enable and configure motion and/or sound detection.

Step 3: From the home screen, tap the 3 horizontal lines in the upper left corner.

 

 

Step 4: Tap Settings.

 

 

Step 5: Tap Automation.

 

 

Step 6: Tap the plus sign in the upper right corner to create a new automation.

 

 

Step 7: Tap the automation.

 

 

Step 8: To change the name of the automation, tap it and type in a new name. In this example it will be called cloud recording 1.

 

 

Step 9: Tap Video Recording. Make sure there is an orange check mark.

 

 

Step 10: Tap back. Tap the plus sign in the lower right side to create a new rule for the automation.

 

 

Step 11: Tap the event you want to use as a trigger (motion and/or sound). If enabled, the icon will change to a check mark. In this example, only motion detection will be selected. Tap Next at the top right to continue.

 

 

Step 12: Select what actions you want to enable when motion detection is triggered. Tap Recording and any other action. In this example Push Notification will also be selected. Tap Next.

 

 

Step 13: A summary screen will appear. In this example, when motion detection is triggered (event), the camera will record video to the cloud and send a notification to your device that motion was detected. Tap the check mark at the top right corner (or tap Save) to save your automation rules. If a message appears, tap Go Ahead.

 

 

Step 14: You can create more rules for the automation. To delete the automation, tap the trash can icon in the upper right. Tap back to finish.

 

 

Step 15: The automation will be turned on by default (represented by a green icon). Tap the icon to turn off (gray).

 

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Feb 12

On iOS devices with the mydlink lite app you can record the live video to your phone for up to 3 min.

 

Step 1: Tap on the camera D-Link DCS-5010L. From the Live View screen, tap on the red circle to start recording.

 

 

Step 2: Tap on the red circle again (red square) to stop recording.

 

 

Step 3: To view the recordings, open “Photos” on your iPhone/iPad.

 

Step 4: Select Albums > Camera Roll.

 

 

Step 5: Tap on the last video to play.

 

 

Note: If you don”t see any recordings in your photos folder, on your iphone go to Settings > Privacy Photos. Make sure mydlink lite is enabled to access your photos.

 

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Feb 09

Note: Screen shots and menu wording my differ depending on your camera model. The D-Link DCS-8000LH does not have a web UI so you must use the mydlink Lite app.

 

There may be a few reasons why the video is only in black and white:

 

1. Night mode may be manually turned on.

 

To verify, log in to the camera”s web UI or launch the mydlink Lite app:

 

Web UI – Go to Setup Audio and Video. Under Day/Night Mode, if Always Night Mode is selected, change it to Auto or Always Day Mode. This will change the image back to color.

 

 

mydlink Lite app – From the Live View screen, tap the mode icon in the lower right corner. If it is displaying the “moon” image, it is set to night mode.

 

 

Tap it to change to either day mode (sun and cloud icon) or Auto.

 

 

2. Black and White may be enabled.

 

Log in to the web UI of the camera. Go to Setup Image Setup. If the B/W box is checked, it will display the image in black and white. Uncheck to change to color.

 

 

3. Low light conditions/environment – If the day/night mode is set to auto and there is low light, the camera will automatically switch to night mode making the video black and white.

 

4. The cut filter may be stuck. If you do not hear any clicking when changing from day mode to night mode, the filter may be stuck. Please contact tech support if this is the case.

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Feb 05

You can use your voice to control your camera with your Google Home Smart Speaker and Google Assistant. Before proceeding, make sure you have:

1. Installed your camera and registered for a mydlink account using mydlink Lite.

2. Make sure your mobile device, camera, and Google Home Smart Speaker are all connected to the same wireless network.

Note this FAQ applies to the D-Link DCS-936L, DCS-2530L, DCS-5030L DCS-8000LH, DCS-8010LH, DCS-8300LH, and DCS-8525LH cameras. Make sure you have the latest firmware installed. The D-Link DCS-936L is used as our example:

Step 1: From your mobile device, download the Google Home app from Google Play or the App Store.

 

Step 2: Start the app and follow the instructions to discover and add your DCS-936L, or tap the settings icon (upper left corner) to bring up the menu.

 

Step 3: Tap Home control.

 

Step 4: Tap the plus icon to add a device.

 

Step 5: On the Add devices page, tap mydlink Smart to bring up the mydlink sign-in page.

 

Step 6: Enter your mydlink username (email) and account password. Tap Sign in.

 

5. After logging in, your DCS-936L will show up in the Devices tab under Home control.

 

6. You can also give your DCS-936L a friendly name for use with voice commands under device details.

 


 

Using voice commands to control your D-Link DCS-936L:

To enable live video streaming, you can give the voice command “Hey Google, turn [nickname of camera] on”.

To disable live video streaming, say “Hey Google, turn [nickname of camera] off

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