D-Link Blog Home

The mydlink web portal is only supported on Windows and macOS. Below is a compatibility table to help you check if your operating system and browser is supported:

 

Tags: browsers, mydlink, operating systems

This article would walk you through setting up an email account on your camera’s MAIL SETTINGS. This settings will allow the camera to send an email as part part of the following conditions :

1. On Schedule – as specified in the TIME SCHEDULE section.
2. On Motion Detection – Requires motion detection be configured.

Please make sure you have all the required information before you begin.

REQUIREMENTS   (Example here is using a Yahoo email account) 

• SMTP Server address – Example: smtp.mail.yahoo.com
• SMTP Server Port  –  Example:  25, 587, etc
• User name and password  – for the sender address account
• Type of  security used by the mail service  –  Either: SSL-TLS , STARTTLS, None This depends on your Service Provided

Once you have all the above information collected, follow the steps below to setup the email account:

Step 1. Login to your camera configuration pages

Step 2. Navigate to the MAIL page options by clicking SETUP for the horizontal menu and then MAIL form the Left side vertical menu

Step 3.  Under the E-MAIL ACCOUNT section (Top of the page) enter the following information:

– SMTP Server Address

– SMTP Sever Port

– Sender E-Mail Address

– Receiver E-Mail Address

– User Name

– Password

– Use SSL-TLS/STARTTLS option

*Verification of the information in red is vital for proper configuration and operation

Step 4. Save configuration by clicking on the Save Settings button

Step 5. After the configuration has been saved, go to the bottom of the page under the TEST E-MAIL ACCOUNT section  and click on  Test  to send a verification test email.

Step 6. A confirmation message displays. Go to  STATUS > Device Info to see the results or check your inbox to look for the confirmation email sent.

If you are unable to get the email confirmation or if your email test resulted in a failure, check your SMTP server address and port settings. Verify the User Nave and Password. Check the Security Type settings information (if you are using your ISP SMTP service, contact your ISP support and ask them to verify the information used in their configuration) try again.

Tags: DCS-5020L, email account

Q: Can I use the D-Link DNR-202L with cameras other than mydlink™ cameras?

A:No, the DNR-202L supports mydlink™ cameras only.

Q:Can I use the D-Link DNR-202L recorder with more than 4 cameras?

A:You can setup up to 8 cameras with the DNR-202L but can only record up to 4 cameras simultaneously.

Q:Can I search for recorded video based on motion detected?

A:Yes, in the View Recorded Files window, the date and time with motion or sound recordings will be highlighted in blue.

Q:What browsers are supported for viewing my DNR-202L remotely?

A:The following browser are fully suppported, Internet Explorer 8, Firefox, Chrome, or Safari 5. Other browser may also work but are not fully supported.

Q:What happens when a drive is un-mounted (disconnected from the DNR-202L)?

A:When a drive is un-mounted or disconnected, the DNR-202L will beep and continue recording to the second disks automatically if one is available.

Q:When using the DNR-202L, Is it possible to use the two USB drives at the same time with 4 cameras sources, 2 in each drive?

A:No, all the cameras will be recorded to the drive “A” first and then the drive “B” when the drive “A” is full.

Tags: camera, DNR-202L, Video Recorder

Follow the steps below to manually upgrade the firmware of your D-Link DNR-202L. (this process can also be used to restore a failed “bricked” unit)

Symptoms:

• Unable access the configuration pages or web interface
• Firmware update failed – Top LED light now blinking red all the time
• The DNR lost power while in the firmware update process – Resetting back to factory has no effect on the unit. (Top LED light is solid red)
• An error message regarding it’s certificate shows up when trying to access the configuration pages and the device appears frozen.

WARNING:  This Manual firmware upgrade/rescue process  will reset the unit back to factory setting.  Reconfiguration of your DNR-202L will be needed at the end of this process. 

STEP 1.  Download the latest version of the firmware by visiting http://support.dlink.com/dnr-202L

STEP 2. Unpack the downloaded ZIP file and rename the extracted firmware file (with file extension “.bin”) to “update.bin“.

STEP 3.  Insert a Flash Drive, memory USB stick/USB stick to one of your computer USB ports. Quick Format the USB stick to FAT32 file system to be use on the next step.

(Warning:  backup any files on your flash drive before starting this process, you will loose all files previously saved in it when performing a format).

STEP 4:  Copy the “update.bin” to your freshly formatted flash drive and disconnect the flash drive from your computer when this process is done:

STEP 5:  Power off the DNR-202L by unplugging the power source. Insert the USB flash drive into USB port marked “HD1”  of the DNR-202L (next to the Ethernet port; marked #3 in the image below ).

STEP 6:  Press and hold “Scan” button and connect the power back to the DNR-202L . The DNR will begin running thought it’s start up sequence,  you will hear a long beep follow by a short one (continue holding the SCAN button)  until the DNR-202L LED ring light will show a flashing red light, release the “Scan” button. The upgrade process will begin.

STEP 7: After the firmware upgrade is done, the buzzer will give two short beeps this will marked the end of the upgrade process. .  Manually reboot the unit by disconnecting and reconnecting the power.

The D-Link DNR-202L should now be upgraded and ready for setup.

Tags: camera, DNR-202L, Firmware, mydlink

If the setup wizard is unable to locate the D-Link DNR-322L try the following:

• Download the latest version of the setup wizard at https://www.mydlink.com/
• Make sure the PC being used is on the same network as the DNR-322L
• Temporarily disable any Anti-Virus software
• Temporarily disable Windows firewall

* Note: Please re-enable any Anti-Virus software and Windows firewall *

Tags: DNR-322L, mydlink, Setup Wizard