To remove a device from my mydlink that is longer connected or offline, you need to first log into your mydlink account at www.mydlink.com
Select the offline device on the left side. It should be marked with a red X.
Once you have selected the device, in the lower right hand corner you should see “Delete Device…” link.
Click on “Delete Device…” and you will be prompted for your mydlink password. This is your mydlink account password not your device’s password. Enter your mydlink account password, click yes.
Once you have entered your password and clicked yes your device will be deleted from your mydlink account. You will see the following window click done.
Your device should now be removed and detached from your mydlink acount. Refresh your screen to ensure it is removed from your device list on the left side of your screen.
Tags: mydlink, offline
The D-viewCam mobile app allows you to view live feeds and playback recorded video from your NVR or Running D-ViewCam software using your Apple or Android Smartphone.
Note: D-ViewCam must be installed and running.
Step 1: Launch the D-ViewCam Software on your computer
Step 2: Click Settings > Network Services
Step 3: Under the Main tab, press Start to start the Network Server (needed for D-ViewCam mobile to connect) and click OK.
Minimize D-ViewCam (It must still be running)
Step 4: Download the D-ViewCam Mobile App from the Apple or Android App Store and launch the App
Step 5: Click on the + icon on the top right to add your D-ViewCam instance.
Step 6: Enter your D-ViewCam software Credentials
- Server Name: This is an Optional name for your software (Used to easily identify specific D-View Software instances)
- Server Address: Enter the IP address of the computer running D-ViewCam
- Note: If using the APP within the same network enter the private IP address of the computer running D-ViewCam (e.g. 192.168.0.x)
- If using the APP remotely (over the internet or through 3G/4G) you would need to enter the Public/Internet IP address of your Router/Firewall.
- If using a D-Link router, this can be found under the Status Tab of the routers setup page.
- Contact your router manufacture or IT administrator for further assistance.
- Live Streaming Port: 5150
- Playback Server: 5160
- Username: Username used to access your the D-ViewCam Software
- Password: Password used to access your D-ViewCam Software
Note: If using the D-View Cam Mobile APP over the Internet/3G/4G you will need to open the Live Streaming and Playback Server ports on your router/firewall to allow access.-á Ports 5150 (TCP) and 5160(TCP) are required. (See below for instructions how to open ports on a D-Link router)
Step 7: Select your D-ViewCam instance
Opening Ports on a D-Link router
Step 1: Log into Router- Open Internet Browser and type http://192.168.0.1 into the address bar
Step2: Enter Username and Password (default username is admin and there is no password)
Step 3: Click on the Advanced Tab > Virtual Server
Step 4: Check to Enable
- Name: Enter name for rule (i.e. dviewcam- Streaming)
- IP address: Enter the IP of the PC running dviewcam (Private IP- E.g. 192.168.0.102)
- Public: 5150
- Private: 5150
- Protocol: All
- Schedule: Always
Repeat for port 5160
Tags: D-ViewCam, Mobile App
Use the below example code to view the streaming video from your DCS-3410 on your webpage. If the camera is behind a NAT device such as a router, the IP must be edited to reflect the public address of the router. In this example the public IP address of the router is 22.214.171.124 and the port used to access the camera publicly is 80. You will also need to edit the username and password for the remote connection by editing in the fields UserName and Password. In this example the UserName is username and the Password is password
IPCamera ActiveX Control Sample
Note: The only 4 lines that should be changed are the following
Please understand that this is not a supported feature of the camera, and beyond providing this code, D-Link can not help design a custom webpage.
Tags: cameras.webpage, DCS-3410
If the app freezes or crashes after the update, try restarting the app.
To restart the mydlink® Home App on most Android devices, tap and hold on the Menu button at the bottom of your smartphone or tablet, the list of all running apps will display, look for the mydlink Home App and swipe the app up or to the right depending on the Android device you have. Procedures for restarting the app may vary depending on your Android device. Reopen the mydlink® Home App by taping on its app icon.
If you have trouble finding your menu button or restarting your device following the instructions above, please find the correct procedure in your phone/tablet manufacturer’s user manual.
If the problem reoccurs after restarting the app, recognize that we are currently working on an updated version of the app to address this issue. Please check the Google Play Store to ensure you have the latest version of the app.
Tags: Android app, Google Play
Step 1: Before setting up motion recording, make sure the camera’s motion detection settings are enabled and configured
Step 2: When setting up motion recording, make sure the manual recording button is disabled in the LIVE VIDEO tab
Step 3: Go to SETUP then Recording Schedule
Step 4: Set the RECORDING MODE to Record by Schedule
Step 5: In the RECORDING SCHEDULE, set the Schedule to Day or Week. For simplicity, in this example we will set the schedule to day.
Step 6: In the Camera List, select the camera we wish to configue. Then click Configure in the Schedule section.
Step 7: By default the Mode set would be Always Record. If we wish to set this camera to record by motion, set the Mode to Record on Event.
The motion window should appear, and check mark the camera we wish to record on motion.
Notice the selected camera has been changed to blue. The BLUE bar signifies the camera recording moce is set by Event, while the RED bar signifies the camera recording mode is set to Always recording.
Save the settings by clicking Save Settings
Step 8: Verify if the Recording Schedule has started. Go back to the LIVE VIDEO, and on the top right corner. You should see a blue or red status icon :
- Blue – indicates recording has started but is waiting for motion to be detected in order to trigger the recording.
- Red – indicates the live feed is being recorded.
You have now configured your NVR motion recording.