Apr 24

After updating to version 3.5.0 Built 2430 of the mydlink Lite app,  the app shows the following symptom:

At launch, the app logo displays for a second or two,  but crashes right after displaying your iPhone home screen.

The fix will be coming on the next version. To currently fix the issue, do the following:
STEP 1.  Remove the app by tapping and holding the app icon for two seconds, tap the X on the upper left corner of the app icon to delete it.
STEP 2. Go back to the App store and re-download and install the app.
STEP 3.  You will  be able to run the app and login using your credentials.
That should do it…

 

We apologize for any inconvenience this may have caused our customers.

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Feb 26

• Make sure your camera is turned on and receiving power.

• If you are setting up a new camera, make sure your smartphone or tablet is connected to the camera’s Wi-Fi signal (not your wireless router).

• The Wi-Fi network name should be [myBabyCam-XXXX], where XXXX is a 4-digit code (the last 4 digits of your camera’s MAC address).

• The Wi-Fi network name and password is printed on a label on the bottom of your camera and on the back of this install guide.

• If you still can’t find your camera, reset your camera by pressing its reset button for 10 seconds (while it is powered on).

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Feb 22

The location of your D-Link camera in some cases may be the cause of any “static” or “feedback” sounds heard when viewing your camera. Surrounding environmental factors may be causing interference with the built in microphone on your camera. Re-locating your camera may help reduce/eliminate the amount of feedback heard, otherwise, an alternative is lowering or disabling the microphone volume on your camera.

To reduce the microphone volume, please follow these steps:

Note: To adjust the microphone volume of your camera, you must log into the web UI Interface of your camera.  Also depending on the model camera, the screen shot may look different.

Step 1: Log in to your camera.

Step 2: Click on the Setup Tab and then click Audio on the left side.

Step 3: Adjust the volume as needed and click Save Settings.

 

Note: There is no set volume number to specify. You may need to adjust a couple of times to find the level that works in your environment.

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Feb 21

You can record video to the mydlink cloud using the mydlink app. You must have a cloud subscription and will need to setup motion and/or sound detection for your camera and create an automation rule

Note: Cloud recording is only available for the D-Link DCS-8000LH, 8010LH, 8100LH, 8300LH, and D-link DCS-8525LH cameras with firmware 2.00 or higher.

Step 1: Launch the mydlink app.

Step 2: Enable and configure motion and/or sound detection.

Step 3: From the home screen, tap the 3 horizontal lines in the upper left corner.

 

 

Step 4: Tap Settings.

 

 

Step 5: Tap Automation.

 

 

Step 6: Tap the plus sign in the upper right corner to create a new automation.

 

 

Step 7: Tap the automation.

 

 

Step 8: To change the name of the automation, tap it and type in a new name. In this example it will be called cloud recording 1.

 

 

Step 9: Tap Video Recording. Make sure there is an orange check mark.

 

 

Step 10: Tap back. Tap the plus sign in the lower right side to create a new rule for the automation.

 

 

Step 11: Tap the event you want to use as a trigger (motion and/or sound). If enabled, the icon will change to a check mark. In this example, only motion detection will be selected. Tap Next at the top right to continue.

 

 

Step 12: Select what actions you want to enable when motion detection is triggered. Tap Recording and any other action. In this example Push Notification will also be selected. Tap Next.

 

 

Step 13: A summary screen will appear. In this example, when motion detection is triggered (event), the camera will record video to the cloud and send a notification to your device that motion was detected. Tap the check mark at the top right corner (or tap Save) to save your automation rules. If a message appears, tap Go Ahead.

 

 

Step 14: You can create more rules for the automation. To delete the automation, tap the trash can icon in the upper right. Tap back to finish.

 

 

Step 15: The automation will be turned on by default (represented by a green icon). Tap the icon to turn off (gray).

 

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Feb 12

On iOS devices with the mydlink lite app you can record the live video to your phone for up to 3 min.

 

Step 1: Tap on the camera D-Link DCS-5010L. From the Live View screen, tap on the red circle to start recording.

 

 

Step 2: Tap on the red circle again (red square) to stop recording.

 

 

Step 3: To view the recordings, open “Photos” on your iPhone/iPad.

 

Step 4: Select Albums > Camera Roll.

 

 

Step 5: Tap on the last video to play.

 

 

Note: If you don”t see any recordings in your photos folder, on your iphone go to Settings > Privacy Photos. Make sure mydlink lite is enabled to access your photos.

 

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