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Step 1: If you have any software firewalls installed (Norton,Mcafee,Kaspersky), try temporarily disabling and running the wizard again.

Step 2: Ensure you are running the latest setup wizard. Please visit http://mydlink.com/support to download the latest version for your mydlink camera.

Step 3: Check your Internet Explorer settings. Ensure that the security level is set to Medium-high or Medium. (If set to High, temporarily lower until setup is complete)

• Open Internet Explorer
• Click Settings > Internet Options

• Click on the Security Tab

Step 4: If the issue still persists, copy the setup wizard files to a USB Flash Drive or External drive and run it from there.

Tags: Active X, camera setup, D-Link mydlink

If you notice flickering when you view the video from your D-Link camera, change the anti-flicker value.

Step 1: Launch and sign in to the D-Link Omna app.

Step 2: Tap the menu in the upper left (3 horizontal lines icon).

Step 3: Tap Accessories.

Step 4: Select the camera you want to modify and then tap Settings.

Step 5: Next to Anti-Flicker, select either 50Hz or 60Hz. The selection will take effect immediately.

Tags: D-Link camera, flickering

If you have your camera pointing outside form a window or if you have a room with large amounts of light (direct sun light)  you may have noticed the Live view window will display a white image or maybe a silhouette of some items  in front of the screen, This is caused by the frequency setting allowing too much light.

Please follow the steps below to change the settings of a D-Link camera displaying this  symptoms:

STEP 1.  Log in to the camera configuraiton pages

STEP 2. Go to SETUP from the top horizontal menu and select IMAGE SETUP from the vertical menu options.

STEP 3. Look for the Frequency Setting  and select OFF. 

STEP 4.  Go to MAINTENANCE,  select SYSTEM and click on the REBOOT THE DEVICE button

STEP 5. Wait for the camera to reboot (About 1 Min)  and check the LIVE VIDEO tab to make sure the changes have taken effect.

You should now see a cleared picutre of your camera.

Tags: DCS-935L, White Screen

The following D-Link cameras offer a PIR sensor for Motion Detection:

• DCS-942L
• DCS-2132L
• DCS-2310L
• DCS-5222L

PIR (Passive Infrared Sensor): Motion is detected when an “object” breaks the field which the PIR sensor has determined as the “Normal” thermal state.

Tags: D-Link cameras, Motion Detection

Select D-Link Cameras offer 2 different types of motion detection

1. Software or Pixel Change Motion Detection: The camera looks for pixel changes between frames (user defined areas).

2. Hardware or PIR (Passive Infrared Sensor): Motion is detected when an “object” breaks the field which the PIR sensor has determined as the “Normal” thermal state.

Tags: D-Link camera, Motion Detection