Sep 24

By default, D-Link devices use WPA2 (AES) and will connect if your client supports it. If your iOS device detects that your D-Link router, access point, or range extender is using a mixed security mode (WPA/WPA2), the warning message is displayed even though you are connected using WPA2 (AES) security.


Some models will receive firmware upgrades to allow you to select WPA2-Personal (or WPA3) instead of using a WPA/WPA2 mixed mode. Note that older clients that do not support WPA2 (AES) will not be able to connect to your WiFi network.


The latest version of firmware for the models below have fixed this issue:


  • DAP-1620 (Rev B)
  • DAP-1820
  • DAP-1755
  • DAP-1955
  • DAP-X1870
  • DIR-1260
  • DIR-1750
  • DIR-1950
  • DIR-2150
  • DIR-2680
  • DIR-L1900
  • DIR-X1560
  • DIR-X1870
  • DIR-X4860
  • DIR-X5460


Future firmware fixes will be available for the D-Link DIR-3060 and DIR-X1860.

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Dec 23

Step 1: Launch the mydlink app and then sign in.


Step 2: Tap the menu icon in the upper left corner and then tap Devices.



Step 3: Tap Sensor.



Step 4: Select the sensor from the dial. At the bottom the battery status will be displayed.


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Nov 25

Step 1: Log into the ShareCenter Pro

Step 2: Click Backup,then Volume Snapshot

Step 3: Click on Create

Step 4:Fill in required information and Click apply

  • Folder Click the field to show the available folders. Click a folder to see the sub-folders. Double-click a folder to select it.
  • Count  Use the drop-down menu to select the number of snapshots for this job.
  • Schedule  Use the drop-down menu to select manually schedule the job, or schedule to take the snapshot on a daily, weekly or monthly basis.Time Use the drop-down menus to select hour and minute of the day.
  • Weekday  Use the drop-down menu to select the day of-áthe week. Date Use the drop-down menu to select

Step 5: Select the Volume and Click Take Snapshot

Step 6: Click on Yes to start the Job

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Oct 28

What is double NAT? Basically double NAT happens when having 2 or more devices on your network (router or gateway) with NAT (Network Address Translation). When this happens traffic coming from the Internet may not properly reach devices inside the 2nd router thus causing gaming issues or problems with some applications and software programs. The most common scenario is when your Internet provider supplies you with a modem/router combo, and then you purchase a router and add it to your network.

How do I know if I have double NAT and how do I fix it?

There are a few ways to fix this:

1. Make sure your modem/router is it Bridge mode. A lot of modems supplied by your ISP may be a router combo. Most will have an option to put into Bridge mode (turn off NAT). Consult the manual for your modem/router or contact your ISP.

2. See if your secondary router supports Access Point (AP) mode. This will turn off NAT/router functions and act as a switch (for Ethernet devices) and access point (for WI-FI devices). The modem/router from your ISP will handle the router functionality.

3. Enable DMZ in your modem/router combo. This will open and forward all ports to your secondary router.

4. Bypass the WAN/Internet port on the secondary router and connect the modem/router to a LAN port. You will need to turn off DHCP on the router and statically assign the LAN/Local IP address of the secondary router to an IP on the same subnet at the modem/router.

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Feb 12

The following setup is for iOS users only.


Note: Before set up, please ensure your iPhone/iPad is connected to the same Wi-Fi network that you want the D-Link DSH-C310 to connect to.




Step 1:  Power on your DSH-C310 and wait until the power LED starts to flash orange/amber.



Step 2:  Launch the Apple Home app.


Note: The Apple Home app is automatically installed when using IOS version 10.0 or above. If you are using iOS 11.2, please update to 11.2.1 (or higher) since HomeKit experienced some issues in 11.2. 


If you don”t have Home app installed you can download it from the Apple app store on your iPad/iPhone.



Click Get started then click Allow.



Step 3: Tap Add Accessory.


Note: If Bluetooth is turned off on your iPad/iPhone you will be prompt to turn it on.


Click Turn On.



Step 4: The Apple Home app will now search for the camera.


Note: If the camera is not found please reset the camera – How do I reset my DSH-C310 camera?


Tap your DSH-C310 (Omna 180CamHD) camera.



Step 5: Tap Allow.



Step 6: Scan the code on the back of the camera.



Step 7: Tap Next.



Step 8: Tap Done.



Step 9: Tap on your camera under Favorite Cameras to see the live video.



Setup is Complete

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