May 06

If you are having trouble installing the D-Link DSB-C300 Clear case in any operating system, download the latest drivers and extract the files to an easily accessable folder. A good location would be on the desktop.

First you must download the drivers on D-Link website.

DSB-C300

1.For Windows XP:

Step 1: Plug your DSB-C300 Clear case into the computer. Windows should detect it and start the New Hardware Wizard.

Step 2: You will be prompted to select an installation method. Choose Install from a list or specific location (Advanced). Click Next.

Step 3: On the next screen, select the last option, Don´t search. I will choose the driver myself. Click Next.

Step 4: Select the D-Link USB Video Camera from the list. Click Next.

If you do not see D-Link USB Video Camera on the list, or if the list is blank, click on Have Disk and browse to the folder you have unzipped the driver files to.

2.For Windows 2000:

Step 1: Plug your DSB-C300 Clear case into the computer. Windows should detect it and start the New Hardware Wizard.

Step 2: You will be prompted to select an installation method. Choose to Search for a suitable driver for my device (recommended). Click Next.

Step 3: On the Locate Driver Files screen, choose to Specify a location. Click Next and you will be prompted for the driver file location. Click Browse and select the folder you have unzipped the driver files to.

Step 4: The New Hardware Wizard will now search in the specified location and display the driver it finds. Verify this is the correct driver and click Next.

Step 5: Once the installation begins, you will be prompted with Digital signature not found. Click Ok.

Step 6: The New Hardware Wizard will now inform you that installation is complete. Click Finish.

The green light on your DSB-C300 Clear case webcam will now be on, and the camera is now ready for use.

Step 5: As the installation begins, you will receive a message regarding Microsoft logo testing and driver compatibility with Windows XP. Click Continue Anyway.

Step 6: The New Hardware Wizard will now tell you it has finished installing drivers for the D-Link USB Video Camera. Click Finish.

The green light on your DSB-C300 Clearcase webcam will now be on, and the camera is now ready for use.

3.For Macintosh:

Step 1: Double click on the USB Camera installer.

Step 2: Click Continue on the welcome screen.

Step 3: After the files are installed, you will be prompted that the installation was successful. Click Quit.

Note: You will need to have USB support installed and enabled for the camera to function properly. If the green light on the DSB-C300 Clearcase does not come on after installation, you may not have USB support installed on your computer. You can download the patch directly from Apple.

Download the USB support patch from Apple

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Apr 29

1.

I have a D-Link DP-300U print server. t has 2 LPT ports and 1 USB. I am using 1 LPT and the USB. Windows 7 finds the Print server in Network under Other Devices and even shows it with a name as a computer. Double click on that open it up and allows me to see the 3 ports on the server. If I try to connect at that point the OS tells me that it cannot connect. I have gone the route of setting my printers up as IP ports and used a generic Network Print Server listed there but as soon as I reset my router, the print server goes to another IP addr and I lose my printers. I also tried to statically set the IP address of the server but I cna’t getthat to work either as the router just assigns an IP and pays no attention to what the server may want to do.

Q:Windows 7 finds the server under devices no matter what and finds it under computers. SO why can’t it automatically connect ot my printers??

A:I could not get a static IP assigned to the Print Server (PS). I think the router assigns them regardless of what the PS configuration says. But other strange things happen too.

I could ping the static IP address that I assigned in PS config AND got response, but the router did not show it as assigned, nor was it a valid address to access the PS config screens as they are HTML.

In order for the router to show IP addresses on its DHCP clients screen I have to renew the IP addresses on each machine. Odd, but no show stopper.

Problem occurs when the router has to be reset.

Since the only way that Windows 7 allow me to access the printers is via a TCP/IP port, as opposed to PS name as XP lets me on the other two machines, I have instituted a network restart policy incorporating a hardware start-up sequence. (See, I kin still Corp-speak) This will be easy to maintain as I am the only one doing it.

When the router has to be reset:
1. Turn off all machines and unplug the PS.
2. Reset router.
3. Plug in PS.
4. Start machines in any order after that.

This ensure that the PS gets 192.168.1.100 every time. (a static IP)

2.

I have D link DP-300U print server connected via cable to my Network, it has a Epson LQ850(parrelle port) and a HP Laser Jet 1200(USB) printers connected. All my others PCs (OS Win XP SP3) print to these printers without problem expect the 1 with Windows 7 Basic as the OS. I can’t get the printers to connect to the PC, even though the Print Server is detected in the devices. I can see the Print Server settings thru Web browser, but cannot print. The DP 300U is assigned a manual IP address 192.168.1.10, all PCs use automatic IPs.

Q:Where could i have gone wrong? Please help.

A:On the wonky pc, Look at the PORT assignment under Printer Properties and see if it matches what you think it should be.

Also, when I added my little print server (not the one you have, but probably similiar in function), the port configuration got set to RAW and my gizmo needed an LPR data-stream for it to see the printer properly, so I had to change the setting from RAW to LPR and then give it some Que name, which I used iP4500…and it began to connect immediately.

have checked under the port property, the TCP IP is the same as the printer server, also have changed the settings to LPR and assigned a queue name. The test print works fine, but when pc is restarted, the printer goes OFFLINE and cannot respond. Thanks.

3.

Windows 7 can’t print color:I put a new hard drive and brand new Windows 7 in an old PC and it won’t print in color to our network Xerox Phaser 7750 GX printers, including the Windows test page.

The printers are fine and everyone else can print no problem. I’ve uninstalled, used different printer drivers (the automatically selected & the same as a working PC), tried printer sharing – no joy. The test page print out says color supported: no yet on the PC it says color support is on.Any ideas?

With Xerox network printers (I’m not sure if yours has an ethernet port, but I’m assuming it does since you indicated that multiple users have access to it) there is a Printer Preference burried somewhere that allows you to obtain information from the printer on its features. If you can find this option, you can select “update now” (or some such similar option) and it will communicate with the printer to find out which features are available, then re-configure your driver to be consistent with this. This should enable colour printing for you.

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Apr 27

Step 1: For Windows XP, Click Start and Click Run ,and type \\IP of D-Link DNS-320/DNS-321/DNS-323/DNS-325/DNS-343 (eg. \\192.168.0.132) and press OK.

dns-323a

For Vista or Win7 this command line is located right above the Windows Button.

dns-323b

Step 2: Right Click the drive/folder in which to access and Select Map Network Drive (Volume_1 used in this example).

dns-323c

Step 3: Choose Drive letter to Map Drive and select Connect using a different user name If credentials are required or just click Finish if users have not been created.

Step 4: Enter the Username and Password for the selected folder.

Step 5: Click OK.

Step 6: Click Finish.

dns-323d

The Drive is now mapped and Accessible.

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Apr 21

D-Link DGE-560T Gigabit Hardware Installation:

1. Shut down the computer and unplug the power cord.

2. Remove the chassis cover. If you are installing a network adapter in a tower computer, we recommend to put the computer on its side in order to be able to apply the correct force to insert the adapter into the PCI Express slot.

3. Locate an empty PCI Express slot on the motherboard.

DGE-560T

4. Insert the network adapter into the PCI Express slot and push it down vertically into the slot until it is firmly seated.

5. Install the bracket screw to secure the network adapter to the computer chassis.

6. Replace the computer chassis cover. Reconnect the power and switch the computer power on. If the BIOS section of your computer’s boot program is plug-and-play compliant, then at power-up the BIOS will automatically configure any newly installed adapter. Refer to page 16 in the manual for instructions to verify your installation.

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Apr 21

1. Introduction

The objective of this document is to provide a guide describing how to configure the devices to achieve the same environment as show at the network topology. Users of this document are expected to already possess basic knowledge of D-Link devices and TheGreenBow VPN program, and are familiar with how to perform basic configurations. Only important configurations, such as those pertaining to interfacing and integrating, will be described in this document.

2. Product used

TheGreenBow_VPN_Client 4.61.003 and DFL-800 are used in the FAQ. The same applies to all other DFL products with Netdefend OS.

3. Network Diagram

Note: Router is set to allow IPSec pass through.

4. Configurations

In this document, we will only describe the main configurations for this Scenario. The configurations setting for all the D-Link products will not be described here and for more detail about the product you can download their user guide.

4.1 TheGreenBow VPN client and DFL-800

In this scenario the user can connect back to the headquarter database by using TheGreenBow VPN client tunneling to DFL-800.

All configurations are based on DFL-800 and TheGreenBow
VPN Client (F/W: 4.61.003)
The steps in this configuration are:
• Setup DFL-800 for VPN tunneling
• Setup Pre-shared Key
• Phase 1 and Phase 2 algorithms setup
• Setting up IPSec-Tunnel
• Setup IP Rules
• Setup TheGreenBow VPN client
• Setup Phase 1
• Setup Phase 2

4.1.1) Setup DFL-800 for VPN tunneling
4.1.1.1) Setup Pre-Shared Key

1) Login to the DFL-800 and click “Authenticate Objects” and add a new “Pre-shared Key” and fill in the passphrase and name

4.1.1.2) Phase 1 and Phase 2 algorithms setup

1) At the “IKE Algorithms”, select the Encryption and Integrity algorithms for your phase 1 authenticate.

2) Next is the “IPSec Algorithms”, select the Encryption and Integrity algorithms for the phase 2.

4.1.1.3) Setting up IPSec-Tunnel

1) After we finish setting up the algorithms, next we will need to create the “IPSec-Tunnel” as show below.

2) Next, click on the “Authentication” tab and select the “PreShared Key” you have setup at the steps 1.

3) After selecting the Pre-Shared Key, next is to enable the “Dynamically add route” at the routing tab.

4) Last step is to make sure the DH Group at the IKE setting is the same setting for the TheGreenBow Client.

4.1.1.4) Setup IP Rules

Now is to setup the IP Rules so there the DFL-800 knows where to direct all the traffic to.

1) First add a new interface group name “IPSec-LAN” by grouping up “IPSec-Tunnel” and “LAN”

2) Next, click “IP Rules” and add a new IP rule as show below.

4.1.2) Setup TheGreenBow VPN Client
4.1.2.1) Setup Phase 1

1) Right click on the “Root” to add a new “Phase1”, next fill in the IP address for this VPN client and Remote gateway IP follow by Preshared Key and IKE setting.

Note: the Preshared Key and IKE must be the same setting set in the DFL-800

4.1.2.2) Setup Phase 2

1) Right click on the “Phase1” to add a new “Phase2”, next fill in the VPN Client address for this VPN client and Remote gateway IP follow by ESP setting.

Note: the ESP Encryption and Authentication setting must be the same in the DFL-800 IPSec-Tunnel.

5.1) Test Result

a. The VPN tunnel will be open at any negotiate mode set in Phase 1 and Phase 2.

b. The DFL will show the tunnel is up at their VPN status.

c. Client is able to Ping to the remote network.

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