Dec 28

If the app freezes or crashes after the update, try restarting the app.

To restart the mydlink® Home App on most Android devices, tap and hold on the Menu button at the bottom of your smartphone or tablet, the list of all running apps will display, look for the mydlink Home App and swipe the app up or to the right depending on the Android device you have. Procedures for restarting the app may vary depending on your Android device.  Reopen the mydlink® Home App by taping on its app icon.
If you have trouble finding your menu button or restarting your device following the instructions above, please find the correct procedure in your phone/tablet manufacturer’s user manual.

If the problem reoccurs after restarting the app, recognize that we are currently working on an updated version of the app to address this issue. Please check the Google Play Store to ensure you have the latest version of the app.

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