Dec 28

The LED colors provide a status indication on the D-Link DSM-380 Boxee Box,Use the chart below to determine the meaning of the indicator lights on the Box.

LED color Status/Description
Dark Green Normal running no media being played
Dimmed Green Boxee is playing Media or in Power saving mode
Orange No Internet Connection or Boxee is in Recovery Menu
Red/ Green Blinking Update Failed due to a bad Internet connection if this happens hold and press the Power button for 5 seconds to enter the Recovery Menu. We recommend selecting the Factory Restore option and following the onscreen instructions.
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16 Comments

  • At 2011.05.19 12:04, Christoffer said:

    what i the boxee box flashing red 3 times and then green 1. and on the screen its just stock at the loading screen.

    • At 2012.03.26 15:31, Sean Young said:

      Two evenings ago my Boxee Box froze while watching a video streaming from Netflix. I use a wireless LAN connection and I ensured the software was up to date. I attempted to reboot the machine using the menu. After the Boxee seemingly restarted, it was locked up on the “Loading” screen for a bit and then proceeded to blink Green and then Red, alternating. I attempted a hard reboot at a that time with the same results. I held the power button for 6-10 secs to go into the recovery menu and restored to factory settings. Same results. I download the latest release to a USB device and upgraded from USB on the recovery menu with similar results. It still has the green and red alternating blink.

      • At 2017.06.04 14:17, frank said:

        i have the same problem, i dont know what to do

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                              • At 2016.06.15 03:58, Manuel said:

                                I tried several times to restore to factory settings but it gives a “error” and it doesn’t work.
                                What else can I do?


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