Sep 10

To perform a factory reset on D-LINK router, please follow the steps below.

Step 1: With the unit on, place a paper clip into the hole on the back of the unit labeled Reset.

Step 2: Hold paper clip down for 10 seconds and release.

Step 3: The unit will reboot on its own. Once the WLAN light stops blinking, the unit is reset.

Resetting the router does not reset the firmware to an earlier version. It will change all settings back to factory defaults.

Note: The factory defaults username is admin, and there is no password.

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Sep 10

The flashing Status light on the front of your router indicates that it is operational.  Itdoes not show whether the D-Link router has been configured or not, so itmay still be necessary to set up Internet or wirelessconnectivity.

If the Status light is on permanently, or staysoff, please try the following suggestions:

1) Power off the device and leave it off forabout 20 seconds.  Power it on again and check the Status light.
2) Run through the factory reset procedure for your router.

If the above steps still result with the Status light on permanently or stays off, please contact our support team.

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Sep 08

Windows 8, Windows 7,Vista and XP can provide updates and drivers to currently installed or new adapters using Windows Update. As soon as the device is plugged in or recently installed, Windows will attempt to connect to the Internet and download the drivers automatically.

Use the following steps to let Windows do the installation for you.

Step 1: Use an Ethernet cable and plug your computer directly to your D-Link router. Make sure Internet is accessible.

Step 2: Place your new adapter in the proper slot or port.

Step 3: With your computer running, a bubble message will appear stating that this device was not installed successfully. Left click on the message.

Step 4: On driver installation failure, you can change the setting to use Windows Update by clicking Change setting…

Step 5: Chose to allow Windows to update your driver when it is not found on you computer.

Step 6: Once the driver installs successfully, close the window.

Step 7: Click/Right Click on the Network Icon located on the system tray to View the Available Wireless Networks. Find your personal Network and double click to connect. It should request for a wireless key, which by now should have been set up.

At this point, there should be a connection to your Network.


Driver Installation through the Device Manager

Step 1: In the Start menu, right-click on Computer to select Manage.

Step 2: On the left, select Device Manager to bring it up on the right.

Note: If the Driver software has not installed correctly, the partially installed D-Link adapter will come up in the Other devices group. Just as it is shown in the previous image.

Step 3: Right click on the unknown adapter to Update Driver Software..

Step 4: Click to Search automatically for updated driver software.

Note: If Windows was unable to install your Adapter, Windows may not be set to install automatically.

Step 5: Make sure the proper settings are selected by arriving to them with the followings routes:

Windows 7/Vista: Clink on Start > Right click Computer > Properties > Advanced system settings > Hardware tab > Device Installation Settings

Windows XP: Clink on Start > Right click My Computer > Properties > Hardware tab > Windows Update

Step 6: Click on Save Settings or OK to apply the change.

Confirmation of a successful Driver installation is achieved when the model of your adapter is label and listed in the Network adapters group of the Device Manager.

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Sep 08

Step 1: Launch the SharePort Mobile App

Step 2: Click on File and select your file

Step 3: Click on the Favorite Icon to allow for offline viewing and click file to go back

Step 4: Click on Home

Step 5: Scroll over to Favorites and select your file

Step 6: Click on the  Icon to select the application to open the file

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Sep 08

1. Click “Download Plug-in” to install mydlink services plug-in for your Internet Explorer. Click the Run button to start to install.

2. Click the Run button to install the mydlink services plug-in on your computer.

3. After installing mydlink services plug-in successfully. Please close the browser and Reopen the browser. Then you may enjoy mydlink cloud service.

Applicable to IE 8 on Windows XP, IE 8/IE 9 on Windows Vista, IE 8 and higher version on Windows 7, and IE 10 and higher version on Windows 8.

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