Dec 23
Dec 16
The WiFi performance depends on how you place and connect your router and node. Some commonly used appliances might be an interference to your wireless signal. If you keep seeing the signal quality between your AiMesh devices presented on AiMesh page is weak, displaying an orange line, please refer to the following suggestions to move your AiMesh devices for a better signal.
How to distinguish the signal quality in my AiMesh system?
You may click the information icon in the Web GUI to pop up the level chart or refer to picture below.
If you are using wireless connection…
- We suggest you to locate your AiMesh router and node between 3-5meters.
- Try to place your router and node on flat and hard surface,
- Try to place your node in the center of your house. The fewer the walls (and the less substantial their inner material) between your router and node, the better your performance will be. Houses with dense materials like plaster, lath, or chicken wire in the walls are particularly hard for WiFi waves. Whenever possible, aim for direct line of sight between routers.
- Routers radiate their signal more upwards than downwards, but mostly along the plane they are placed on. It is best to place your routers at a height halfway between the floor and the ceiling, not on the ground
If you are using an Ethernet backhaul…
1. Check if you are using a CAT 5e/CAT 6 cable. If your cable does not support Gigabit or the cable is almost worn out, we suggest you replace it.
2. If you use a switch to connect your AiMesh devices, please check if the cable and switch both offer Gigabit Ethernet speed.
Tags: AiMesh Node, AiMesh Router, Signal Quality
Dec 16
Product ASUS USB-BT500
[Trouble shooting] When you cannot install USB-BT500 successfully, the “Bluetooth” in device manager will appear the name as following
- Generic Bluetooth Adapter
- Bluetooth device with Exclamation mark
Please follow the instructions as following:
1. Open the Windows Device Manager:
Click on search box -> Type “Device Manager” -> Click on “Device Manager”
2. Disable built-in Bluetooth:
Select your Bluetooth connection → Right-click on “Disable”
3. Insert USB-BT500:
Go to https://www.asus.com/Networking/USB-BT500/HelpDesk_Download/ → Download latest driver
4. Start to use Bluetooth connection
Nov 25
Step 1: Log into the ShareCenter Pro
Step 2: Click Backup,then Volume Snapshot
Step 3: Click on Create
Step 4:Fill in required information and Click apply
- Folder Click the field to show the available folders. Click a folder to see the sub-folders. Double-click a folder to select it.
- Count Use the drop-down menu to select the number of snapshots for this job.
- Schedule Use the drop-down menu to select manually schedule the job, or schedule to take the snapshot on a daily, weekly or monthly basis.Time Use the drop-down menus to select hour and minute of the day.
- Weekday Use the drop-down menu to select the day of-áthe week. Date Use the drop-down menu to select
Step 5: Select the Volume and Click Take Snapshot
Step 6: Click on Yes to start the Job
Tags: Backup, ShareCenter Pro
Nov 25
Signal strength drop or fluctuation are common causes of RF interference.
Try these basic troubleshooting steps:
- Change the channel on your access point or wireless router.
- Change the location of your wireless products. Subtle changes (2-3 feet) can make a big difference. Do not put the access point or wireless router in a cabinet or enclosure.
- 2.4GHz phones, X-10, and bluetooth devices will interfere with your wireless network. Change the location of the base for your phone, or downgrade to 900Mhz phones, or upgrade to 5.8GHz phones.
- The wireless signal will degrade (or die completely) when going through brick (fireplace), metal (file cabinet), steel, lead, mirrors, water (fish tank), large appliances, glass, etc.
Tags: connection problems
