Dec 10

The D-Link DSN-5110-10, DSN-5210-10 and DSN-5410-10 are all primary arrays, each with a single controller board. For High Availability (HA) operation, an additional controller board can be added to each (DSN-510, DSN-520 and DSN-540 respectively).

In order to attach additional JBOD expansion arrays, there are two SAS SFF-8088 connections found on each controller.

The D-Link DSN-5000-10 JBOD expansion array comes with a single I/O board. For High Availability (HA) operation, an additional I/O board can be added (DSN-500).

For each JBOD expansion array, there are two SAS SFF-8470 connections (which use thumbscrews for locking the cable connector in place) found on each I/O board.

In order to attach the first JBOD expansion array to the primary controller, you will need a SAS SFF-8470 to SFF-8088 cable.

In order to attach an additional JBOD expansion array to the previous JBOD expansion array, you will need a SAS SFF-8470 to SAS SFF-8470 cable.

Please contact your reseller for this cable.



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Dec 08

After setting up my Facebook Wi-Fi router and verifying my local network internet connection is OK, my customers are not able to access the internet using the Facebook Wi-Fi connection, an error message that reads: “We do not get a valid answer from the Central Server” displays after attempting to login.


If you are seeing this error, please do the following:


Step 1. Ensure you are online or that your internet connection is working properly

Step 2. Login to your Facebook account and go to your business page settings




Step 3. Look for the “country restriction” settings. If  you have any filters, please remove them, save the settings and try again.



You and your customers should be able to access the Internet using the Facebook Wi-Fi connection.

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Dec 08

Step 1 Locate the Queue name, or Port name, of your printer.

Step 2 After you locate the Queue or Port name, you will want to write it down. (You can also highlight it with your cursor, and copy the info. This will allow you to paste it in to the wizard later on.)

Step 3 Click Start and then Control Panel. Locate the Printers icon. Click the Add A Printer icon.


Step 4 Click Add a Local Printer. Use this option only if you don’t have a USB printer. (Windows automatically installs USB printers when you plug them in).


Step 5 Select Create New Port. For the port type, select standard TCP/IP Port. Click Next.


Step 6 Click the drop down menu for Device Type and choose TCP/IP Device.

In the Hostname or IP Address field, input the ip address of your print server. (The default address for most of D-Link’s print servers is

The PORT NAME field is purely for identification purposes. This allows you to discern the port you’ve created later on for configuration.


Step 7 Windows will attempt to detect the printer. Please allow a few moments for the operating system to do this.


Step 8 Highlight the radio button labeled Custom and press the Settings button.


Step 9 Click the radio button labeled LPR.

The LPR Queue Name field will now become available. Here you will need to enter the Queue or Port name that you acquired in Step 1.

Check the box labeled LPR Byte Counting Enabled. Click OK.


Step 10 At this point, you’ll be brought back to the previous window. Click Next.


Step 11 Windows will now attempt to detect and install the printer driver. If Windows is unable to detect the printer and find a matching driver, you will be given the option of selecting a printer from a list of available printer drivers.


Step 12 In the left window you have a list of manufacturers, and on the right side you have the various models. Select the model that pertains to your printer. Click Next.


Step 13 Next you will be prompted to give the printer a name. You can leave the default Windows name, or you can create your own if you wish. Click Next.


Step 14 Once the printer successfully installs you will be given the option to print a test page. If the test prints then the print server is configured properly. Click Finish.


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Dec 08

With the D-Link power adapter always on, when the PC is shut down and then restarted, some motherboards will not boot up.


Reasons: The USB 5V is being feedback, sinking to the motherboard.

Symptoms: Some motherboards will exhibit power LED staying on or HDD LED staying on. With 5Vs feeding back into the computer from the D-Link DSB-H4, the power good signal on the motherboard is always on. In some motherboard designs, a power good signal is delayed , so the motherboards will not boot up until the USB cable or power cable is removed from the DSB-H4. Some motherboards do not have this issue because the USB port has diode protection.

Fix: To fix the problem you will have to remove the power supply along with the USB cable and restart your computer. Once restarted you can then plug everything back in.

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Nov 19

In order to view your mydlink camera remotely through the mydlink portal or using the mydlink app, you must first register your camera to a mydlink account. This is done by running the installation CD or camera installer which came supplied with your camera. If you have not yet registered your camera with mydlink, please visit to download the installer for your camera.


Using mydlink Web Portal


Step 1: Log in to your mydlink account at



Step 2: Select your mydlink camera to view live video.



mydlink Lite App


Step 1: Download and install the mydlink Lite app from your smartphone’s application store (Android or iOS)


Step 2: Log into the app with your user mydlink username/password





Your camera(s) are now visible. Select the DCS-2136L from the list of available cameras to view your live video feed.



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