Note: This FAQ does not apply to all D-Link gateways. Use this FAQ to resolve this issue on D-Link gateways DI-704, P, DI-707, DI-713 and the DI-713P.
To connect to the 3COM Home Connect modem you must upgrade the to firmware 255b15 or higher.
Step 1: Download the firmware to your computer.
Step 2: Double-click on this self-extracting file. A window will open allowing you to select a destination folder for the file. It really doesn´t matter in which folder you unzip this file as long as you can find the file after you click the Unzip button. If you don´t want to use the default folder, click on the Browse button to select a folder, click OK and then click Unzip.
Step 3: After the files have unzipped, go to that folder and double-click on the firmware file which will look like the image below. Make sure the DI-704 is powered up and connected to your computer.
Step 4: This will open the following window. Enter your password and click OK . This will be the same password that you use to enter the web configuration.
Step 5: You will be prompted to confirm that you want to continue with the upgrade if there are other computers connected to the DI-704. Click OK to continue with the upgrade.
Step 6: You will then see a progress bar.
Step 7: Once it has reached 100% you will be notified that the upgrade was successful. Click OK to close this window. Your DI-704´s firmware has now been upgraded. To set the firmware upgrade, recycle the power on the DI-704 by turning it off, waiting for a few seconds and then turning it back on again.