Dec 02

Step 1: Check the LED on your D-Link mydlink camera and ensure that it is GREEN.

Step 2: Ensure the camera is connected to your router with an Ethernet cable

Step 3: Ensure that any firewalls you may have installed are configured to allow UDP connections. If you are unsure, temporarily disable any firewalls during the setup.

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Mar 25

This FAQ only applies to the D-Link DCS-8000LH, 8010LH, 8300LH, and 8525LH cameras. 

 

To setup your camera with the mydlink app, follow the steps below:

 

Step 1: Launch the mydlink app. Log in with your mydlink account username and password. This will be the same username and password if you have used the mydlink Lite or mydlink Home app. If you have never created a mydlink account, you can create one.

 

Step 2: Tap the settings icon (3 lines in the upper left corner).

 

 

Step 3: Select Add a Device.

 

 

Step 4: Tap Yes to scan the QR code.The QR code is located on the label on the bottom of the camera or on the Wi-Fi configuration card included with the product. If the label or card are missing, tap No and select from the drop-down list.

 

 

Step 5: If you tapped Yes, scan the QR code. If you are having trouble scanning the QR code, move to a brighter lit area. If you tapped No, select the camera model from the list.

 

Step 6: Tap Next. Please wait about a minute (or less).

 

Step 7:  Tap Device Location to select where your camera will be setup. Select from the list or scroll to the bottom and tap Add Location to create your own.

 

 

Step 8: Tap Choose Your Wi-Fi Network. Select the WiFi network you want to connect the camera to (note this should be the same network that your mobile device running this app is on). Enter the Wi-Fi password and then tap Next.

 

 

 

Step 9: If you want this camera to be displayed on the “Home” screen, tap Add to Shortcut (checked by default). Tap Next at the bottom to continue.

 

 

Step 10: The camera will now save your Wi-Fi settings, and then bind to your mydlink account. This process can take up to 3 minutes.

 

Note: If you receive an error during the Setup Wi-Fi process, make sure you are entering the Wi-Fi password correctly. Remember it is case-sensitive. Also make sure the camera is within range of your wireless router, and that the router has DHCP enabled and does not have any filtering which may block the camera from connecting.

 

If you receive an error during the Binding process, this usually means the camera cannot connect to the mydlink servers. It is best to reboot your router, close the mydlink app, and reset the camera (hold a paperclip in the reset hole for 10 seconds and release. The LED on the back should turn red). Once your router has rebooted, open the mydlink app and set it the camera again. If you continue to get errors, please contact D-Link support at 1-877-453-5465. Support is free and available 24/7.

 

Step 11: Once the camera setup is finished, the following message will appear. If you want to add the camera to cloud recording, tap Yes, or tap Later.

 

 

Step 12: If you tapped Yes, a new Automation will be created to record video detected by motion to your cloud recording subscription (free or paid). Tap the check mark at the top right corner to finish setup.

 

 

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Jan 15

How to reset the D-Link DCS-800L camera to factory default settings?

Example:

  1. If you forget your camera’s password, you can perform a reset to return all settings to the factory default.
  2. If you can’t log in to the device.
  3. If you change your network environment.
  4. If you want to assign the device to another mydlink account.
  5. If you encounter a problem while registering the device to the mydlink service.
  6. If the setup wizard can’t find the camera.

Note: After a factory reset you will need to re-register the camera with mydlink Cloud Services.

Warning: Do not turn off your mydlink Baby Camera during this process. It is recommended that this process is only carried out while the camera is connected directly to a power outlet using the supplied power adapter.

Step 1: With the unit on, use a paper clip to press the reset button inside the hole on the base on the unit labeled RST.

Step 2: Hold the button down for 10 seconds and release.

Note: Do not unplug the power adapter during this procedure.

Step 3: The unit will then reboot. Once the power light stops blinking, the unit is reset and all settings are restored to their defaults.

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Dec 12

You can view live video from the Omna app locally or remotely. Make sure you have the latest firmare for your camera and the latest version of the Omna app.

 

Viewing from the Omna App (Android and iOS)

 

Step 1: Launch the Omna app and go to the camera you want to view.

 

Step 2: At the bottom, tap Live View.

 

Viewing from Apple Home App

To access the camera remotely (away from home), an Apple TV (4th generation) with tvOS 10.1 or higher or iPad with iOS 10.1 or higher is required to act as a Home Hub. Apple provides a detailed guide on how to set up a Home Hub for remotely controlling HomeKit accessories.

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Jun 17

Q: Can I use the D-Link DNR-202L with cameras other than mydlink™ cameras?

A:No, the DNR-202L supports mydlink™ cameras only.

Q:Can I use the D-Link DNR-202L recorder with more than 4 cameras?

A:You can setup up to 8 cameras with the DNR-202L but can only record up to 4 cameras simultaneously.

Q:Can I search for recorded video based on motion detected?

A:Yes, in the View Recorded Files window, the date and time with motion or sound recordings will be highlighted in blue.

Q:What browsers are supported for viewing my DNR-202L remotely?

A:The following browser are fully suppported, Internet Explorer 8, Firefox, Chrome, or Safari 5. Other browser may also work but are not fully supported.

Q:What happens when a drive is un-mounted (disconnected from the DNR-202L)?

A:When a drive is un-mounted or disconnected, the DNR-202L will beep and continue recording to the second disks automatically if one is available.

Q:When using the DNR-202L, Is it possible to use the two USB drives at the same time with 4 cameras sources, 2 in each drive?

A:No, all the cameras will be recorded to the drive “A” first and then the drive “B” when the drive “A” is full.

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