Aug 23

After upgrading to version 42 of the Chrome browser, you encountered problems loading the Java plug-in due to changes to your Chrome browser security settings.
You may encounter one or more of the following error:
“The Java Runtime Environment cannot be found”



Verifying your Java plug-in using the java verification tool will also give you an error message:
“This plug-in is not supported”



To continue using Chrome to access your camera video using the mydlink™ portal, please follow the steps below:

Step 1.  Open you Chrome browser and type the following in the web address bar:

chrome://flags/#enable-npapi <– you can copy and paste this



Step 2.  The Enable NPAPI option will be highlighted,  click the “Enable” option.


Step 3.  To apply the changes now, click the “Relaunch Now” button found at the bottom of the page.




Step 4. Return to and login. Make sure you click “OK” or “Run” on the the Java security prompt(s) to view your camera video stream.


Windows® 8 or 8.1 users, depending on your firewall settings, you may be prompted in addition with a Windows Security Alert, please select “Allow access” to continue.




You have completed the steps to Enabling the NPAPI support on your updated v42 Chrome browser.


Posted on: 4.17.2015

Updated on: 4.20.2015

Tags: , ,