Feb 22

The location of your D-Link camera in some cases may be the cause of any “static” or “feedback” sounds heard when viewing your camera. Surrounding environmental factors may be causing interference with the built in microphone on your camera. Re-locating your camera may help reduce/eliminate the amount of feedback heard, otherwise, an alternative is lowering or disabling the microphone volume on your camera.

To reduce the microphone volume, please follow these steps:

Note: To adjust the microphone volume of your camera, you must log into the web UI Interface of your camera.  Also depending on the model camera, the screen shot may look different.

Step 1: Log in to your camera.

Step 2: Click on the Setup Tab and then click Audio on the left side.

Step 3: Adjust the volume as needed and click Save Settings.

 

Note: There is no set volume number to specify. You may need to adjust a couple of times to find the level that works in your environment.

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Feb 12

On iOS devices with the mydlink lite app you can record the live video to your phone for up to 3 min.

 

Step 1: Tap on the camera D-Link DCS-5010L. From the Live View screen, tap on the red circle to start recording.

 

 

Step 2: Tap on the red circle again (red square) to stop recording.

 

 

Step 3: To view the recordings, open “Photos” on your iPhone/iPad.

 

Step 4: Select Albums > Camera Roll.

 

 

Step 5: Tap on the last video to play.

 

 

Note: If you don”t see any recordings in your photos folder, on your iphone go to Settings > Privacy Photos. Make sure mydlink lite is enabled to access your photos.

 

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Feb 09

Note: Screen shots and menu wording my differ depending on your camera model. The D-Link DCS-8000LH does not have a web UI so you must use the mydlink Lite app.

 

There may be a few reasons why the video is only in black and white:

 

1. Night mode may be manually turned on.

 

To verify, log in to the camera”s web UI or launch the mydlink Lite app:

 

Web UI – Go to Setup Audio and Video. Under Day/Night Mode, if Always Night Mode is selected, change it to Auto or Always Day Mode. This will change the image back to color.

 

 

mydlink Lite app – From the Live View screen, tap the mode icon in the lower right corner. If it is displaying the “moon” image, it is set to night mode.

 

 

Tap it to change to either day mode (sun and cloud icon) or Auto.

 

 

2. Black and White may be enabled.

 

Log in to the web UI of the camera. Go to Setup Image Setup. If the B/W box is checked, it will display the image in black and white. Uncheck to change to color.

 

 

3. Low light conditions/environment – If the day/night mode is set to auto and there is low light, the camera will automatically switch to night mode making the video black and white.

 

4. The cut filter may be stuck. If you do not hear any clicking when changing from day mode to night mode, the filter may be stuck. Please contact tech support if this is the case.

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Feb 05

You can use your voice to control your camera with your Google Home Smart Speaker and Google Assistant. Before proceeding, make sure you have:

1. Installed your camera and registered for a mydlink account using mydlink Lite.

2. Make sure your mobile device, camera, and Google Home Smart Speaker are all connected to the same wireless network.

Note this FAQ applies to the D-Link DCS-936L, DCS-2530L, DCS-5030L DCS-8000LH, DCS-8010LH, DCS-8300LH, and DCS-8525LH cameras. Make sure you have the latest firmware installed. The D-Link DCS-936L is used as our example:

Step 1: From your mobile device, download the Google Home app from Google Play or the App Store.

 

Step 2: Start the app and follow the instructions to discover and add your DCS-936L, or tap the settings icon (upper left corner) to bring up the menu.

 

Step 3: Tap Home control.

 

Step 4: Tap the plus icon to add a device.

 

Step 5: On the Add devices page, tap mydlink Smart to bring up the mydlink sign-in page.

 

Step 6: Enter your mydlink username (email) and account password. Tap Sign in.

 

5. After logging in, your DCS-936L will show up in the Devices tab under Home control.

 

6. You can also give your DCS-936L a friendly name for use with voice commands under device details.

 


 

Using voice commands to control your D-Link DCS-936L:

To enable live video streaming, you can give the voice command “Hey Google, turn [nickname of camera] on”.

To disable live video streaming, say “Hey Google, turn [nickname of camera] off

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Jan 13

Step 1: Launch the mydlink app and sign into your account.

 

Step 2: Tap the menu icon in the upper left corner.

 

 

Step 3: Tap Cloud Recording.

 

 

Step 4: Tap Subscribe.

 

 

Step 5: Choose an Available Plan.

 

 

Step 6: Tap Subscribe Now.

 

 

Step 7: Tap OK.

 

 

Step 8: Tap Next.

 

 

Step 9: Select the camera you want to enable the cloud recording for, then tap on the    on the top right.

 

 

Step 10: Tap the   on the top right .

 

 

Step 11Click here to set up recording on your camera.

 

 


 

To add additional cameras with Cloud Recording follow the steps below:

 

Step 1: Tap the menu icon on the top left.

 

 

Step 2: Tap Cloud Recording.

 

 

Step 3: Tap the gear icon.

 

 

Step 4: Select the additional camera(s) you want to enable Cloud Recording for then tap  

 

 

Step 5: Tap Set a Rule.

 

 

Step 6: Tap the settings icon.

 

 

Step 7: Tap the + on the bottom right to add a rule for the new camera.

 

 

Step 8: Select the event you would like to a add to your automation, then tap Next (This example shows motion detection).

 

 

Step 9: Select the action you would like to add to your automation, then tap Next (This example shows Cloud recording and Push Notifications).

 

 

Step 10: Tap 

 

 

Step 11: Now you can see the two Rules for the two cameras.

 

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