Feb 02

Step 1: Open your Internet browser and enter http://dlinkrouter, http://dlinkrouter.local, or into the address bar.

The default username is Admin. Enter your administrator password. If you have not changed the default password, this field should be left blank. Click Login.

Step 2: Click on the Setup tab at the top and then click on Wireless Settings from the menu on the left-hand side. Then click Manual Wireless Connection Setup.

Step 3: Under the Wireless Security Mode section, select WEP from the Security Mode drop-down menu. In the section below, select the desired WEP Key Length, and the Authentication type from the drop-down menus.

Enter the desired WEP Key in the field provided. For 64 bit keys you must enter 10 hex digits into the WEP key box. For 128 bit keys you must enter 26 hex digits into the WEP key box. A hex digit is either a number from 0 to 9 or a letter from A to F.

You may also enter any text string into a WEP key box, in which case it will be converted into a hexadecimal key using the ASCII values of the characters. A maximum of 5 text characters can be entered for 64 bit keys, and a maximum of 13 characters for 128 bit keys.

Click Save Settings to save your configuration.

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Apr 23

If your D-Link router is not performing properly (freezing, automatically rebooting, disconnecting, slow wireless speeds, low wireless signal, etc.), this could be happening for a number of reasons. Please check the following:


  • Ensure the router is in a well ventilated area. If the router does not get adequate airflow, it could overheat and cause performance degradation.
  • Ensure the firmware is up to date. Firmware is the “brain” of the router, it is the programming that tells it how to work. D-Link will release new firmware versions when bugs are reported and fixed. Upgrading the firmware may correct issues you are experiencing.
  • Perform a factory reset on the router.

For wireless connectivity issues:

Note: An easy way to determine if the issue is with the D-Link router or with the wireless device is to see if the issue exists on multiple devices. If you internet is slow or is only dropping on one of multiple devices/computers, then the issue is probably not with the router. If the router is the cause, all devices connected will be affected.


  • Check your environment. Limit the number of walls between the router and your wireless clients. Large appliances, microwaves, glass, fish tanks, mirrors, metal, steel, brick, concrete, etc. can greatly affect the range and wireless quality.
  • Placement of your D-Link router. Ensure the router is in a central location and in the open area. Do not put the router in an enclosed area like a closet, cabinet, bookshelf, or under a desk. There should be at least 3 feet of open space around the antennas. Remember that the 2.4GHz band will get better distance than 5GHz through walls. Also, do not place near electrical equipment such as fans, fluorescent lighting, and air conditioning units.
  • Antenna positioning. When the antennas are straight up, your horizontal coverage will be better. If you move the antennas sideways (multi-story house for example), your vertical coverage will be better. Adjust the antennas to see if signal quality improves.
  • Change the wireless channel on your router. You can download free apps to your mobile device to see the number of wireless networks in your area and see which channels are open. If you have a lot of neighbors around you with wireless networks, this can cause interference, especially in apartments and dorms. To change the channel on your D-Link router, log in using a web browser, go to Settings Wireless. Disable Smart Connect and click Advanced Settings for each band. Select a channel from the Wi-Fi Channel drop-down menu. Click Save.

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Feb 18

Depending on your specific model, you will find the “model number” of your D-Link router at the Top, front or bottom of your router:


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Jan 10

Note: Make sure you have the latest firmware for your D-Link router.


SIP ALG allows devices and applications using VoIP (Voice over IP) to communicate across NAT. Some VoIP applications and devices have the ability to discover NAT devices and work around them. This ALG may interfere with the operation of such devices. If you are having trouble making VoIP calls, try turning this ALG off.


Step 1: Open a web browser and enter http://dlinkrouter.local. or into the address bar. Enter your password and click Log In.



Step 2: Go to Features and then click Firewall. Click Advanced Settings and then click SIP to disable it.



Step 3: Click Save.

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Sep 16

The flashing Status light on the front of your D-Link router indicates that it is operational.  Itdoes not show whether the router has been configured or not, so itmay still be necessary to set up Internet or wirelessconnectivity.

If the Status light is on permanently, or staysoff, please try the following suggestions:

1) Power off the device and leave it off forabout 20 seconds.  Power it on again and check the Status light.
2) Run through the factory reset procedure for your router.

If the above steps still result with the Status light on permanently or stays off, please contact our support team.

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