Apr 25

Note: This FAQ does not apply to all D-Link gateways. Use this FAQ to resolve this issue on D-Link gateways DI-704, DI-704P, DI-707, DI-713 and the DI-713P.

To connect to the 3COM Home Connect modem you must upgrade the DI-704 to firmware 255b15 or higher.

Step 1: Download the firmware to your computer.

Step 2: Double-click on this self-extracting file. A window will open allowing you to select a destination folder for the file. It really doesn´t matter in which folder you unzip this file as long as you can find the file after you click the Unzip button. If you don´t want to use the default folder, click on the Browse button to select a folder, click OK and then click Unzip.

3com-di704A

Step 3: After the files have unzipped, go to that folder and double-click on the firmware file which will look like the image below. Make sure the DI-704 is powered up and connected to your computer.

Step 4: This will open the following window. Enter your password and click OK . This will be the same password that you use to enter the web configuration.

3com-di704B

Step 5: You will be prompted to confirm that you want to continue with the upgrade if there are other computers connected to the DI-704. Click OK to continue with the upgrade.

3com-di704C

Step 6: You will then see a progress bar.

3com-di704D

Step 7: Once it has reached 100% you will be notified that the upgrade was successful. Click OK to close this window. Your DI-704´s firmware has now been upgraded. To set the firmware upgrade, recycle the power on the DI-704 by turning it off, waiting for a few seconds and then turning it back on again.

3com-di704E

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Aug 24

To upgrade the firmware on the gateway download the latest firmware from the downloads page and follow the directions below.

The firmware for the D-Link DI-704, DI-704P, DI-707, DI-713, and DI-713P:

Please Note: If all of the features of your gateway are operational, do not upgrade the firmware. It will not make your gateway run better and may even disable some features that you are currently using. If it´s not broken, don´t fix it.

Step 1 Download the D-Link DI-704 firmware to your computer.

Step 2 Double-click on this self-extracting file. A window will open allowing you to select a destination folder for the file. It really doesn´t matter where this folder is as long as you can find the file after you click the Unzip button.

Select a destination and click on the Unzip button.

Step 3 Navigate to the destination folder and double-click on the firmware file which will look like the image below.

Step 4 This will open the following window. Enter your password and click OK . This will be the same password that you use to enter the web configuration.

dlink-FirmwareUpgrade2

Step 5 You will be prompted to confirm that you want to continue with the upgrade if there are other computers connected to the gateway. Click OK to continue with the upgrade.

dlink-FirmwareUpgrade1

Step 6: You will then see a progress bar.

dlink-FirmwareUpgrade1

Once it has reached 100% you will be notified that the upgrade was successful. Click OK to close this window. Your gateway´s firmware has now been upgraded.

Step 7: Recycle the power on the gateway by shutting it off for 20 to 30 seconds and then turning it back on again. After upgrading the firmware, it may be necessary to reconfigure your settings. Please check your configuration settings before trying to connect to the Internet.

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Aug 23

The D-Link DI-704 is a Broadband Home and Small Business Gateway with Four Switched Fast Ethernet Ports. It allows multiple computers to share a cable or DSL Ethernet Internet connection. It provides security as a firewall between a Local Network and the Internet. The DI-704 is targeted at small businesses and home users.

DI-704

Fast and secure

D-Link offers a generous list of standard features with its DI-704 router. The built-in, auto-sensing, 10/100mbps switch provides each node on the network with a dedicated Ethernet connection, which dramatically boosts performance for bandwidth-intensive applications and multiplayer gaming. Users concerned about network security will appreciate the built-in, NAT-based firewall. While NAT is not an enterprise-level firewall solution, it’s an effective way to hide the IP addresses of the computers on your local network; the router’s IP address is all that’s visible to the Internet.

Dig deeper

The DI-704 router also has something to offer networking gurus. Via the Web-based interface, an administrator can allow or deny access to specific machines and/or ports on any machine in the local network. For example, with the Virtual Server option, you can set up a Web server on your network to accept external requests without exposing the entire machine to the Internet. Telecommuting and virtual private networking (VPN) are also fully supported via the point-to-point tunneling protocol (PPTP) and IPsec pass-through technologies. The DI-704 router even offers a backup serial COM port, which lets you share an Internet connection via an external analog or ISDN modem.

User Reviews

Tom said:

Summary: my first one had persistent problems: it would stop working after about an hour so after hassling with it (it always started working again after about an hour) I called tech support and the guy immediately suggested it was a hardware defect and i exchanged it no questions asked (locally). the replacement has worked fine for 6+ months. easy enough to configure, inexpensive (if you don’t count my time to figure out the problem) and the 4 ports are more than what I need (network printer+mac+_pc). recommended if you buy it locally and can exchange it if it fails within 30 days or so.

Summary: Absolutely the best customer service, and at 3 am to boot. I read a lot of the comments posted here and agree with all the positive and NONE of the negative. The doc’s for the router could have been a little better. My problem was that I didn’t use the “clone MAC address” which a call to customer service revealed and was quickly taken care of. D-Links has absolutely the best CS I have ever called. No questions about where I bought it or was it registered, just good down to earth help. I will be putting D-Link products at the top of my list for new toys wanted!! I only wish I had used their NIC card and not the one from Belkin who has absolutely the worst warranty procedure I have ever encountered!

Summary: I got the router the other day and installed it this morning, OK, yesterday morning technically, around 20 hours ago. EVERYTHING works, printer sharing included and exactly as I imagined it – i.e. neither of my two machines needs to be on for the other to print to the printer. It was a snap to install and get the printer working. I did have a problem configuring the router and I called technical support. The problem turned out to be the fact that I had disabled the DHCP Service in my Windows 2000 on the machine that I chose to configure the router. Thus, it couldn’t pick up an IP from the router. I had no problems getting right through to tech support at the 877 number supplied (toll free), and you get a tech support person from the start = real cool. First guy wasn’t too smart, IMO. He had me try a mess of stuff and finally gave up and said he was going to escalate to a higher level technician and I’d get a call. Meantime I discovered that my other machine could run the configuration program and I set things up. Caveat! When you choose a password (if you DO choose a non-blank password to access router configuration), don’t use more than 9 characters. If you do, only the first 9 are stored and if you try putting in your PW with more than 9 characters, you are rejected. I was about to call them for that (couldn’t login) but I figured it out – put in the first 9. The next guy I got had me assign an IP instead of using DHCP for my problem machine. Then everything worked. While on hold I realized that my printer wasn’t on their website’s list of supported printers for the 704p. Bummer. Why? I asked. My HP4M is certainly designed to work with a print server – it’s primarily a network printer. The technician said I should look for the item in the FAQ on how to set up your printer on the 704p. This does NOT involve using the driver supplied on the CD. It’s just a Windows configuration thing. It works fine. The technician followed up our conversation by sending me a cool email with a number of very useful links. I’d say this is very good tech support. I reenabled the DHCP Service on my number one machine and reset the TCP/IP settings to get an automatically assigned IP and DHCP’s working on both machines now. The pleasantest surprise is that my VPN at work is functioning – no tweaks necessary. Now I’ve got to figure out how to get file sharing working on my LAN. Got a great deal on this, about $40 at buy.com after $20 rebate, and I hear it’s available for $40 – $20 MIR right now at Fry’s! What a deal!

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Aug 13

You must open ports on your router to allow incoming traffic while using eMule.

eMule uses three ports*:

  • 4662 (TCP)
  • 4672 (UDP)
  • 4711 (TCP)
  • * To prevent getting a low ID (Firewalled), open additional TCP ports between 4661 and 4665. Also, limit the number of connections in the eMule software. You may need to change the TCP Clientport to something other than 4662.

    emule-dlink

    1.For the DI-5xx, DI-6xx, DI-704P (revC), DI-704UP, DI-754, DI-764, DI-774, DI-784, DI-804HV, DI-808HV, and DI-824VUP:

    Step 1: Open your web browser and enter the IP address of your router (192.168.0.1). Enter username (admin) and your password (leave blank).

    Step 2: Click on Advanced and then click Virtual Server.

    Step 3: Create a new entry:

  • Click Enabled.
  • Enter a name (emule1).
  • Private IP – Enter the IP address of the computer you are running eMule from.
  • Select TCP for Protocol Type
  • Enter 4662 for both Private Port and Public Port
  • Click Always or set a schedule.
  • Step 4: Click Apply and then Continue.

    emule-dlink2

    Step 5: Repeat steps 3 and 4 but name it emule2, select UDP for Protocol Type, and enter 4672 for both Private Port and Public Port.

    Step 6: Repeat steps 3 and 4 but name it emule3, select TCP for Protocol Type, and enter 4711 for both Private Port and Public Port.

    Note: If the screenshots look different (DI-604), then you have the European version of your router which D-Link USA does not support.

    2.For the DI-704P (revA), DI-704, DI-707, DI-711, DI-713, and DI-713P:

    Step 1 Open your web browser and enter the IP address of the router (192.168.0.1). Enter user name (admin) and your password (blank by default). If there is only 1 box, enter admin.

    Step 2 Click on Advanced at the bottom and then click Virtual Server.

    Step 3 Create a new entry:

    • Enter 4661-4665 in the box under Service Ports.
    • Enter the IP address of the computer you want to run eMule from.
    • Check the box under Enable.
    • In the next box down, enter 4672 under Service Ports.
    • Enter the IP address of the computer you want to run eMule from.
    • Check the box under Enable.
    • In the next box down, enter 4711 under Service Ports.
    • Enter the IP address of the computer you want to run eMule from.
    • Check the box under Enable.

    emule-dlink3

    Step 4: Click Save and the click Reboot.

    NOTE: If you can only enter a single port (not a range) and/or are limited to 10 entries, upgrade your firmware to the latest version at support.dlink.com/downloads.

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    Aug 12

    Please make sure you know your username and password. Also, you will need to disable or uninstall the PPPoE software (i.e. WinPoet, Macpoet, Enternet 300) on your computers. PPPoE is built-in to your D-Link router and is not needed on the computer.

    NOTE: About 90% of our calls and emails regarding PPPoE are solved by recycling power to the modem and the gateway(see step 7 below).

    Also, once you have confirmed that your configuration is correct it could take five minutes or longer to connect.

    Step 1: Connect your DSL modem to the WAN port on the D-Link gateway. Use the same cable that was used to connect your computer to the modem. The WAN light on the gateway should illuminate, verifying a good physical link.

    Step 2: Connect the same computer that was originally connected to the modem to an open LAN port on the gateway. The corresponding port light will illuminate verifying that you have a good physical connection.

    Step 3: Release and Renew the IP address for your computer. The address you renew should be in the 192.168.0.100 to 192.168.0.199 range.

    Use the directions below to Release and Renew your IP address.

    For Windows 2000 and XP:

    Go to Start>Run and enter cmd. Click OK.

    cmdfor2000withpointer

    At the DOS prompt enter, ipconfig/release and then hit the Enter key to release your IP address. Then enter, ipconfig/renew and hit Enter to renew an address from the gateway.

    Win2000ipconfigreleaserenew

    The IP address, subnet mask, and default gateway information will be returned with this command. Notice in this example that the IP address is 192.168.0.104 and that the default gateway is 192.168.0.1. This information verifies the network adapter is properly configured and the computer is communicating with the gateway.

    Step 4: Open your browser and type 192.168.0.1 in the Address window, then hit the Enter key. You do not need to type http://, only the IP address of the gateway. This will connect you to the web configuration utility that lets you manage the D-Link gateway. You are not on the Internet at this point. Type admin for the System Password, then click the Login button to login.

    Step 5: Select the Setup menu option from the bottom of the screen. Next to WAN Type, click Change. Select PPP Over Ethernet. Click Save.

    Step 6: Next, enter your PPPoE information.

    PPPoE Account: Enter your user name.

    Earthlink users – Enter ELN/username@earthlink.net
    Mindspring users – Enter username@mindspring.com
    SBC Global users – Enter username@sbcglobal.net
    SW Bell and others – Enter username

    PPPoE Password
    Enter your password. Remember it is case-sensitive.

    PPPoE Service Name: Keep blank.

    Maximum Idle Time: Set to 999 seconds and check Auto-reconnect.

    Assigned IP address: This is for PPPoE users with a static IP address.

    Click Save. Click the Reboot button, then click OK when prompted to “Reboot right now?”. This will take you back to the Device Information page. Keep this browser page open.

    Step 7: Power down the D-Link gateway. Either turn it off from the power switch, or unplug the AC power cord from the gateway. With the gateway turned off, recycle the power on the DSL modem. Again, turn it off if it has a switch or just unplug it from the wall outlet. Wait 2-3 minutes and then power up the modem only. Wait until all of the lights on the modem have stabilized. After you are sure that the modem has stabilized, power up the gateway.

    Step 8: Allow 30 seconds for the gateway to power up. Click refresh on your browser and it may ask to enter your password again. From the device information page, click Connect. If an IP address appears, click Log Out and you should be able to connect to the internet.

    NOTE: It may take a few minutes to make a connection to your ISP. Please be patient. If you have configured your gateway according to this FAQ, your configuration is correct.

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