Apr 25

If your router is not performing properly (freezing, automatically rebooting, disconnecting, etc), this could be happening for a number of reasons.

Please check the following:

  1. Ensure the router is in a well ventilated area. If the router does not get adequate airflow, it could overheat
  2. Ensure the firmware is up to date
    • Firmware is the “Brains” of the router, it is the programming that tells it how to work. D-Link will release new firmware versions when bugs are reported and fixed. Upgrading the firmware may correct issues you are experiencing.
  3. Perform a factory reset on the router.
    • On the back of the router is a pinhole marked “RESET”
    • Press the button with a paperclip for 8-10 seconds and release- The light should go off and then come back up.
    • After the router finishes rebooting, you will need to re-configure your settings (Wireless and Internet)

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