Jul 27

1.Do I need router or access point to use the Boxee box?

You can connect your Boxee Box to your Internet connection either wired or wirelessly. You must have a network router or access point supporting Wi-Fi and/or Ethernet.

2.During the initial setup of my Boxee Box, why is there no display or video signal detected?

Boxee Box will only work with an HDMI compatible television which supports screen resolutions of either PAL, NTSC, 720p, 1080i or 1080p. Other resolutions will not work.

● Check that your HDMI is connected properly.
● Restart the Boxee Box.

3.Why did my screen turn black after upgrading the firmware on my Boxee Box?

The latest Boxee firmware has made some changes that have affected the use of some DVI to HDMI Converters.

Boxee is aware of this issue and has come up with a firmware fix.

Download the Boxee Box firmware at http://dl.boxee.tv/version/dlink.dsm380/ The downloaded file will be named boxee.iso, and that name must be maintained.

Copy the boxee.iso file to a USB thumb/flash drive. Make sure to properly eject the flash drive after copying the file.
Power down the Boxee Box.

Power up the Boxee Box by pressing and holding the power button for 6-10 seconds. Upon release, the Box will boot with the logo turned orange.

After the Recovery Menu appears, connect your thumb drive to the Boxee Box, wait 2 seconds, then select Upgrade from USB from the menu, and follow on-screen instructions.

4.Why is my Boxee Box remote control behaving strangely?

This may be caused by interference (from other wireless devices or other Boxee Boxes in the vicinity). We recommend that you pair the remote control with the Boxee Box.

5.I forgot my password to Boxee, What do I do?

If you forget your password for Boxee, click here: Forgot my Boxee Password

After following the onscreen instructions an email will be sent to your email with instructions on how to change your password.

If you do not receive the email, be sure to check your spam filter.

6.Are there monthly fees to use the Boxee?

Boxee does not charge you any monthly fees. Boxee channels offer you high-quality entertainment for free. However, some channels do require subscriptions such as MLBTV.

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Dec 28

Boxee Box by D-Link (officially “D-Link Boxee Box DSM-380“) is a Linux-based set-top device and media extender that first began shipping in 33 countries worldwide on the 10th of November 2010.Designed to easily bring internet television and other video to the television via Boxee’s software, it comes pre-installed with Boxee media center software and the hardware is based on Intel CE4110 system-on-a-chip platform (that has a 1.2Ghz Intel Atom CPU with a PowerVR SGX535 Integrated graphics processor), 1GB of RAM memory, and 1GB of NAND Flash Memory. The DM-380 features output ports for HDMI (version 1.3), optical digital audio (S/PDIF) connector, and RCA connector for analog stereo audio, two USB ports, an SD card slot, wired 100Mbps (100BASE-T) ethernet, and built-in 802.11n WiFi.


The Boxee Box also ships with a small two-sided RF remote control with 4-way D-pad navigation and full a QWERTY keypad as standard, and this remote is also being sold separately with an USB-receiver as “D-Link Boxee Box Remote DSM-22” that one can use with Boxee installed on a computer so that one can use this remote without owning D-Link’s Boxee Box The look of both the case and remote prototypes for the Boxee Box was designed by San Francisco based Astro Studios, which is the same designer company that designed the look of Xbox 360 and the Microsoft Zune.

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Dec 28

The LED colors provide a status indication on the D-Link DSM-380 Boxee Box,Use the chart below to determine the meaning of the indicator lights on the Box.

LED color Status/Description
Dark Green Normal running no media being played
Dimmed Green Boxee is playing Media or in Power saving mode
Orange No Internet Connection or Boxee is in Recovery Menu
Red/ Green Blinking Update Failed due to a bad Internet connection if this happens hold and press the Power button for 5 seconds to enter the Recovery Menu. We recommend selecting the Factory Restore option and following the onscreen instructions.

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Dec 26

D-Link Boxee Box(DSM-380) Reviews. There’s a host of useful set-up stuff in the menus, including video test patterns to align the picture correctly to the screen and fine-tune the image quality. You can adjust overscan and aspect ratio (it even allows for cinemastyle 21:9 screens), and change your audio output options to suit either a specialist AV amp or a more basic setup. It’ll recognise and play just about any format of music, video and photo.


The remote seems brilliant: the double-sided design fits neatly in the palm and features a simple clicker-based cursor/controller on one side, plus a full QWERTY keypad on the other. In practice, there are moments when you’ll be juggling between the two control interfaces – but even so, this is way better than the Apple TV’s.

Boxee DSM-380 works like a content aggregator, bringing together the best free web content into one platform. You get plenty to choose from, but some online content suffers from patchy picture quality. There’s a proper web browser in here, complete with search engine (Bing), so you can also pull up web pages, maps and more.

Aside from YouTube offerings or your own downloads, Boxee also gives you free movies to watch, usually from independent studios and almost always ad-supported. Picture and sound quality can be ropey, though.

You might have hoped for a slick, app-style experience with online streaming sites and the like, but it doesn’t work as well as it should. Your content starts playing in a mini-window, exactly as it does on your laptop: you then have to cursor over the ‘full screen’ icon (not easy) to blow up the image.

With twin USB and SD inputs, the Boxee Box DSM-380 isn’t just a streamer: it’s also a local media player, able to replay directly from, say, a USB hard disk. The Boxee will browse your content, pull out the playable media and arrange your viewable files in an easily accessible folder structure, with thumbnails where relevant. It’ll do the same with any NAS drive on your network, too.

That’s great for convenience and also means the Box – plus a suitable hard disk full of content – will travel well: even if you can’t go online, you’ll still have plenty to play.

All this flexibility is great, but it clearly demands a powerful processor (Intel’s Atom CE4100), and in turn that means fan-cooling, unlike Apple TV. The Boxee Box DSM-380 doesn’t get hot in use – unlike the last-generation Apple design – but it’s always humming to itself, whatever you’re watching. That, it must be said, can get irritating.

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