Jun 29

1.Can multiple users access the devices?

Yes but will use the same login credentials (admin). D-Link is working on a multi-user guest account feature in a future release.


2.Will other devices work with D-Link Home Automation solution?

Our products are Wi-Fi based so they work with any home automation solution products that don’t require a hub. D-Link developed a comprehensive app that connects our smart plugs, motion sensors, cameras.


3.IFTT supported?

No, we’re evaluating this feature.


4.In the case of a break in, will the police be contacted?

D-Link offers a do-it-yourself solution that provides value to consumers. Using our mydlink cameras, users can remotely check on their homes when motion is detected.


5.Will D-Link devices work outside the US?

Your mydlink Wi-Fi devices will work outside the US as long as there is internet access (for the myHome app). Smart plug can be used without internet access (local mode).


6.Can you control the devices via a web browser?

No, it requires a mobile app to control and manage the devices. myHome app provides the capability to control devices remotely.


7.Does the myHome app support Windows Phones?

No, it doesn’t. myHome app only supports iOS and Android.


8.How can I change the notification sound?

Go to settings on your smartphone and follow the instructions.

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Feb 25

Please refer to the steps below to assist you with mounting the D-Link Camera DCS-825L.We suggest that you configure the camera before mounting.

Warning: Indoor use only. Do not mount in a location where it may be in contact with water as it may damage the product and/or cause injury.

•Place the wall mount where you want to position the camera and use a pencil to mark the holes.
•Use a 6mm drill bit to drill both holes at least 30mm deep.
•Use a mallet to insert the wall anchors into the holes.
•Place the mounting base over the holes that are in the wall.
•Make sure to align the mounting base holes with the holes in the wall and then use the supplied screws to attach the mounting base to the surface of the wall.

DCS-825L-mount1 DCS-825L-mount2

•Place the base cover over the mounting base and screw the camera stem into the mounting base.
•Remove the desktop base from the camera by simply pulling it off.
•Loosen the collar on the camera stem and then screw the camera stem into the bottom of the camera. Turn the securing wheel to ensure the connection to the camera is snug.


•Adjust the angle of the camera as desired and then tighten the collar on the camera stem to lock it in place.

1. The Image is out of focus.

You can turn the white focus ring on the front of the camera to adjust the focus.

2. How do I change the accent rings?

Rotate the access ring counterclockwise, then lift it off. Put the new ring on and rotate it clockwise until it clicks into place.

3. How do I select a different lullaby?

Use the mydlink Baby app to change the lullaby. Click on the music icon on the camera’s live view screen. Select a lullaby from the list or select to play all.

4. I started the mydlink Baby Camera Monitor app, but I can’t find my camera.

•Make sure your camera is turned on and receiving power.
•If you are setting up a new camera, make sure your smartphone or tablet is connected to the camera’s Wi-Fi signal (not your wireless router).
•The Wi-Fi network name should be [myBabyCam-XXXX], where XXXX is a 4-digit code (the last 4 digits of your camera’s MAC address).
•The Wi-Fi network name and password is printed on a label on the bottom of your camera and on the back of this install guide.
•If you still can’t find your camera, reset your camera by pressing its reset button for 10 seconds (while it is powered on).

5. Why is there a white haze when viewing in night vision mode?

The night vision lights on the camera may be reflecting off a nearby surface. Try repositioning and aiming the camera.

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