NOTE: Make sure that you have MSN Messenger version 5.0 or higher and that you have the latest firmware version on your router.

Step 1: Open MSN Messenger and sign in.

Step 2: Right-click on My Network Places and click on Properties.

Step 3: Right-click on Internet Connection and click on Properties.

Step 4: Click on Settings and you will see entries for MSMSGS with port numbers and the IP address of your computer. These are the port numbers that MSN Messenger needs open for all of it´s functions to work properly. These entries are also applied to the router in order for the application to work properly from behind the firewall.

Step 5: Access the router’s web configuration by entering the router’s IP address in your web browser. The default IP address is 192.168.0.1. Login using your password. The default username is admin and the password is blank.

Step 6: Click the Advanced tab then click Firewall. You will see the same entries for MSMSGS that were in the settings of the Internet Connection.

If you still experience problems or if the settings on your computer and router don´t appear as they do in this FAQ, make sure that UPnP is installed on your computer and that the service is started.