Jul 10

The mydlink web portal is only supported on Windows and macOS. Below is a compatibility table to help you check if your operating system and browser is supported:

 

Please Note: The required browser plug-in for the mydlink web portal only supports to 32 bit browsers on Windows OS.
Currently, the mydlink web portal does not support the Microsoft Edge browser found on Windows 10, please use Internet Explorer 11, Chrome or Firefox if you are running Windows 10 OS.
 
Updated on: June 2017

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Jun 17

Follow the steps below to manually upgrade the firmware of your D-Link DNR-202L. (this process can also be used to restore a failed “bricked” unit)

Symptoms:

  • Unable access the configuration pages or web interface
  • Firmware update failed – Top LED light now blinking red all the time
  • The DNR lost power while in the firmware update process – Resetting back to factory has no effect on the unit. (Top LED light is solid red)
  • An error message regarding it’s certificate shows up when trying to access the configuration pages and the device appears frozen.

 

WARNING:  This Manual firmware upgrade/rescue process  will reset the unit back to factory setting.  Reconfiguration of your DNR-202L will be needed at the end of this process. 

 

STEP 1.  Download the latest version of the firmware by visiting http://support.dlink.com/dnr-202L

 

STEP 2. Unpack the downloaded ZIP file and rename the extracted firmware file (with file extension “.bin”) to “update.bin“.

 

 

STEP 3.  Insert a Flash Drive, memory USB stick/USB stick to one of your computer USB ports. Quick Format the USB stick to FAT32 file system to be use on the next step.

(Warning:  backup any files on your flash drive before starting this process, you will loose all files previously saved in it when performing a format).

 

 

 

STEP 4:  Copy the “update.bin” to your freshly formatted flash drive and disconnect the flash drive from your computer when this process is done:

 

 

 

STEP 5:  Power off the DNR-202L by unplugging the power source. Insert the USB flash drive into USB port marked “HD1”  of the DNR-202L (next to the Ethernet port; marked #3 in the image below ).

 

 

 

STEP 6:  Press and hold “Scan” button and connect the power back to the DNR-202L . The DNR will begin running thought it’s start up sequence,  you will hear a long beep follow by a short one (continue holding the SCAN button)  until the DNR-202L LED ring light will show a flashing red light, release the “Scan” button. The upgrade process will begin.

 

 

 

 

STEP 7: After the firmware upgrade is done, the buzzer will give two short beeps this will marked the end of the upgrade process. .  Manually reboot the unit by disconnecting and reconnecting the power.

 

 

The D-Link DNR-202L should now be upgraded and ready for setup.

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Jun 16

If the setup wizard is unable to locate the D-Link DNR-322L try the following:

  • Download the latest version of the setup wizard at https://www.mydlink.com/
  • Make sure the PC being used is on the same network as the DNR-322L
  • Temporarily disable any Anti-Virus software
  • Temporarily disable Windows firewall

* Note: Please re-enable any Anti-Virus software and Windows firewall *

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Jun 12

Firefox 52 has removed all support for Netscape Plugin API (NPAPI). Plugins such as the D-Link mydlink plugin, Silverlight, Java, and Acrobat are no longer supported. mydlink portal uses mydlink plugin to access mydlink devices, and since mydlink plugin no longer works on Firefox 52, Firefox users are stuck at the plugin download page. Please note that customers using Firefox 51 are not affected. Internet Explorer and Safari still support these plugins.

Firefox users may download and install Firefox 52 ESR (Extended Support Release) which still support mydlink plugin.

 

Learn more about Firefox ESR here: https://www.mozilla.org/en-US/firefox/organizations/

 

The Firefox 52 and Firefox ESR browsers can co-exist on the same computer. We suggest keeping both browser versions on your computer.

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Jun 12

This could be due to the following reasons:

1. Your D-Link routers uPnP feature is Disabled.

2. Your router is not getting a proper public IP address from your Internet Service Provider. *This is common if your ISP modem is actually a Modem/router combo”

 

3. Your phone reception is weak.

 

4. Your phone provider has a firewall which is blocking the mydlink (Stunt/Relay) connection.

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