Sep 21

For compatibility we recommend at this time the use of Microsoft ® Internet Explorer 11, Firefox or Chrome instead of the new Microsoft Edge browser introduced in Windows 10.

Please Note: For all PCI, PCIe and USB Ethernet and Wireless Adapters, you should be able to use current Windows 7 or Windows 8 or 8.1 drivers.  if you find your adapter not working after upgrading to Microsoft ® Windows 10,  please contact  D-Link Technical support.

Follow the steps on the link below to find Microsoft® IE 11 on your new Windows 10 Operating System

The following list of IP cameras and NVR show the current support status for direct connection to the product GUI with the new Microsoft ®  Windows 10 Operating System and Internet Explorer 11 and the new Windows Edge browsers:

IP CAMERAS PRODUCT LIST

Model HW Win 10 (IE11) compatible Edge Browser compatible
DCS-942L A1 Supported No Support
DCS-942L B1 Supported No Support
DCS-935L
DCS-935LX
A1 Supported No Support
DCS-6004L A2 Supported No Support
DCS-6005L A1 Supported No Support
DCS-3010 A3 Supported No Support
DCS-3511 A1 Supported No Support
DCS-3530 A1 Supported No Support
DCS-6517 A1 Supported No Support
DCS-7517 A1 Supported No Support
DCS-3715 A1 Supported Limited Support ****
DCS-5615 A1 Supported Limited Support ****
DCS-6112 B1 Supported Limited Support ****
DCS-6113 B1 Supported Limited Support ****
DCS-6113V B1 Supported Limited Support ****
DCS-7110 B1 Supported Limited Support ****
DCS-6915 B1 Supported No Support
DCS-6616 B1 Supported No Support
DCS-6815 B1 Supported No Support
DCS-6817 B1 Supported No Support
DCS-6818 B1 Supported No Support
DCS-6518 A1 Supported No Support
DCS-7518 A1 Supported No Support
DCS-2132L A1 Limited Support * No Support
DCS-2132L B1 Limited Support * No Support
DCS-2210L/DCS-2230L A1 Limited Support * No Support
DCS-5029L A1 Limited Support * No Support
DCS-5222L B1 Limited Support * No Support
DCS-7010L A1 Limited Support * No Support
DCS-2136L A1 Limited Support * No Support
DCS-7000L A1 Limited Support * No Support
DCS-2310L A1 Limited Support * No Support
DCS-2310L B1 Limited Support * No Support
DCS-2330L A1 Limited Support * No Support
DCS-2332L A1 Limited Support * No Support
DCS-6010L A1 Limited Support * No Support
DCS-6212L A1 Limited Support * No Support
DCS-2210/DCS-2230 A1 Limited Support * No Support
DCS-2103 B1 Limited Support * No Support
DCS-2130 A1 Limited Support * No Support
DCS-3112 A1 Limited Support * No Support
DCS-3710 B1 Limited Support * No Support
DCS-3714 A1 Limited Support * No Support
DCS-3716 A1 Limited Support * No Support
DCS-6115 A1 Limited Support * No Support
DCS-6210 A1 Limited Support * No Support
DCS-6314 A1 Limited Support * No Support
DCS-6315 A1 Limited Support * No Support
DCS-6510 A1 Limited Support * No Support
DCS-6511 A1 Limited Support * No Support
DCS-6513 A1 Limited Support * No Support
DCS-7413 A1 Limited Support * No Support
DCS-7413 B1 Limited Support * No Support
DCS-7513 A1 Limited Support * No Support
DCS-930L A1 No Support No Support
DCS-930L B1 No Support No Support
DCS-931L A1 No Support No Support
DCS-932L A1 No Support No Support
DCS-932L B1 No Support No Support
DCS-933L A1 No Support No Support
DCS-5009L A1 No Support No Support
DCS-5000L A1 No Support No Support
DCS-5010L A1 No Support No Support
DCS-5020L A1 No Support No Support
DCS-5025L A1 No Support ** No Support
DCS-5030L A1 No Support No Support
DCS-6045L A1 No Support No Support
DCS-820L A1 N/A *** N/A ***
DCS-825L A1 N/A *** N/A ***
DCS-855L A1 N/A *** N/A ***
DCS-700L A1 N/A *** N/A ***
DCS-800L A1 N/A *** N/A ***
DCS-850L A1 N/A *** N/A ***

 

NVR PRODUCT LIST

DNR-202L A1 Supported No Support
DNR-312L A1 Supported No Support
DNR-322L A2 No Support No Support
DNR-326 A2 No Support No Support

 

 

WIRELESS NETWORK ADAPTERS

 

Model HW Status Windows10 Version  Status
DWA-131 E1 Not Supported v5.01 Not Avaialble
DWA-171 A1 Supported v1.07 Download Now
DWA-182 C1 Supported v3.06 Download Now
DWA-192 A1 Supported v1.03 Download Now
DWA-582 A1 Supported v1.01 Download Now
DUB-E100 B1-D1 Supported v2.0.0.0 Download Now

*  Local snapshot/video recording problems

**  Waiting New firmware release (FW v1.01)

***  Does not have local viewing access

****  Can receive Video, but can”t send any commands actions

 

The provided lists are limited to Microsoft browsers ONLY, Models listed with “Limited” or “No Support” may work with other browsers ( Firefox or Chrome ). D-Link is hard at work to address any compatibility issue on all supported products.  Stay tuned for latest updates or contact D-Link Technical Support services if you are experiencing any problems with your products.

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Aug 18

D-Link is a computer technology company that manufactures routers, switches, network interface cards, and other network devices.

D-Link’s main website is located at http://www.dlink.com.

D-Link Support

d-link

D-Link provides technical support for their products through an online support website:

Visit D-Link Support

D-Link Firmware & Driver Download

D-Link provides an online source to download drivers and firmware for their hardware:

Download D-Link firmware and drivers

Unable to locate the D-Link driver or firmware you were looking for? Drivers and firmware direct from D-Link are best but there are several other places to download drivers too.

Not sure how to update the drivers for your D-Link hardware? See How To Update Drivers in Windows for easy driver update instructions.

D-Link Product Manuals

Many of the user guides, instructions, and other manuals for D-Link hardware are available on the D-Link support website:

Download D-Link product manuals

Note: Most manuals are available in PDF format.

D-Link Telephone Support

D-Link provides technical support over the phone. The telephone number you call for support depends on the product you’re calling about.

To find the right number to call, find your product here, click Support Resourceson the product page, then your specific device revision, and finally Contact Info.

I highly recommend reading through my Tips on Talking to Tech Support before calling D-Link tech support.

D-Link Email Support

D-Link provides support via email:

Email D-Link Customer Service

D-Link also offers live chat support via their Intelligent Chat service. The chat service is available on the Contact Info page for your device. See the instructions in the D-Link Telephone Support section above if you need help getting there.

D-Link Forum Support

D-Link also provides a forum as a way to further support their hardware:

Visit the D-Link forum

Additional D-Link Support Options

If you need support for your D-Link hardware but haven’t been successful contacting D-Link directly, see Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more.

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